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March 11 - 14, 2019
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Video Library

GBS l Human Resources l Automation l Shared Services l Other

GBS

The Future of GBS

Chris McCann, Director of GBS Strategy and Enablement at Bose, describes what the future of GBS is looking like and how the digital age and millennial workforce is shaping the landscape.

HR

Applying the Lessons of Amazon Customer Experience to Shared Services

Matt Wilden, formerly of Amazon, explores what it means to empower your employees and create a positive company culture to drive success.

Automation

UiPath on SSOW

A look at how SSOW impacted UiPath and the exciting things to come for the future of their company.

UiPath on SSOW Pt. 2

A second view on how SSOW impacts UiPath and what’s new to come for their company.

AntWorks on SSOW

Co-Founder and CEO of AntWorks gives his take on how SSOW has positively effected his company.

Automation Anywhere on SSOW

Watch the video to learn why Automation Anywhere sees SSOW as THE conference to attend year after year.

Symphony on SSOW

Long time sponsor, Symphony Ventures, provides insights on what keeps them excited about coming back to SSOW every year.

Shared Services

Pridco on SSOW

Learn more about why Puerto Rico is a proud sponsor of SSOW and how they enjoyed the SSOW experience.

Digital Disruption and the Next Generation of Shared Services

Learn more about why Puerto Rico is a proud sponsor of SSOW and how they enjoyed the SSOW experience.

Other

Delighting Your Customers

Nick Webb, Futurist, Technology CEO, Award-Winning Inventor, explores why customer experience is key to any organization's success. Developing a good CX program will drive your shared services center further on the maturity curve.