Director - Global Business Solutions
Workshops & Master Classes Day One: Tuesday, March 12th, 2019
Tuesday, March 12th, 2019
Business services offerings have been evolving to extend beyond the transactions into expertise-based processes. This evolution underscores the necessity of building business services delivery models comprehensively across end-to-end business processes. Today's most successful companies are utilizing Business Services to deploy crossfunctional competencies which drive innovation within and outside of Business Services and to help drive transformative strategy through holistic, outcome-based governance structures. A leading example lies in how organizations are increasingly looking to business services to define and implement enterprise data strategies which in turn enables them to provide analytical services to the broader business while deploying intelligent automation, cloud and other digital technologies in doing so.
Day Two: Wednesday, March 13th, 2019
Wednesday, March 13th, 2019
With vendor management always being complicated:
- Which strategies do you employ for managing multiple vendors?
- What leads to vendor management failure?
- What helps you manage vendors along the way?