Director, Enterprise Services & Integration
The Boeing Company
Global business services are put into place to help optimize E2E processes, create stronger frameworks and governance, deliver expanded value through multiple functional areas and enable speed and agility at scale. The model is proving successful for many, but for some centralized groups, the model is introducing greater organizational complexity without better performance. This panel will explore the reasons organizations have chosen to deconstruct their global business services or reconstruct them as pressures, drivers and needs have changed for their organization. Further discussion will be had on why and how the change is happening, and what the future value proposition and operating model is for GBS organizations.
Tony Padilla, Director, Enterprise Services & Integration, The Boeing Company Rodney Bergman, SVP, Global Business Services, Celestica David Naismith, Senior Director, Strategy & Operations � Employee Services, Cisco Benjamin Greenberg, Director, Global Business Services, General Motors Ginelle Julien, VP, Global Services Service Excellence and Experience, Johnson & Johnson Moderator: Anita Karlsson-Dion, VP, Cognitive Processes, IBMf