Senior Director, GBS Service Center Lead, KNA Kellogg Company
Dempsey is Senior Director with Kellogg Company and leads the Global Business
Services (GBS) Delivery Center for Kellogg North America including managing
Service Level agreements/Metric achievements, Overhead Delivery, Continuous
Improvement and Employee Engagement. She
has been involved with the Kellogg Global Business Services journey since
inception of the center and the start-up of functions across Hire to Retire,
Record to Report & Commercial Finance, Procure to Pay (Finance) as well as
Order to Cash. The center opened in late
2014 and has grown from 7 employees to over 400.
Sue has 23 years of experience with Kellogg Company
including leadership roles in Finance, Supply Chain and Human Resources. She has also held Finance leadership roles at
Stryker Medical and American Capital Companies. In addition, she is a former
small business owner of B&S Enterprises, LLC, and Dempsey’s Frozen Custard,
Sue began her career in the audit division of Ernst &
Young. She has a Master of Business
Administration from University of Houston and a Bachelor of Business in
Accountancy from Western Michigan University.
She is a Certified Public Accountant and is AIPICS Certified in
Production & Inventory Management.
She also completed an Executive Development Program in Integrated
Operations Management at Michigan State University and is in process of
achieving a Global Business Services Advanced Certification.