March 11 - 14, 2019
Disney’s Coronado Spring Resort

Rolando Alvarez

Global Business Services Latin America Leader

4:40 PM Making the Leap From Shared Services to Global Business Services

Many organizations are building their SSOs out, with the end goal of becoming a GBS organization. However, very few make it to full maturity. In this session, participants will:
  • Explore three stages of GBS evolution - from functional transactional excellence, to business service excellence, and to enterprise strategic enablement
  • Examine what capabilities make a GBS world-class
  • Outline how to successfully move your organizations from a mature SSO to a GBS
  • Evaluate the most recent challenges that face GBS organizations and how to overcome them

Victor Susman, Senior Director, GBS, Kimberly-Clark

Check out the incredible speaker line-up to see who will be joining Rolando.

Download The Latest Agenda