Live Chat Software
March 11 - 14, 2019
Orlando, FL
Speaker Information:

Michael Milligan

Managing Director, FedEx Services

2:05 PM Scaling up an intelligent digital workforce for operational excellence at FedEx

Automation and operations experts from FedEx share their experiences in deploying and scaling their intelligent digital workforce platform to achieve significant gains in operational metrics performance. Key takeaways will include:

  • Challenges with expanding RPA across the enterprise – and how to overcome them
  • Marketing the Digital Workforce internally to FedEx stakeholders
  • Scaling to meet the demand for more and more bots
  • Monitoring success: Governance & ROI

Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda