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March 11 - 13, 2019
Orlando, FL

Melvin Steals

Senior Vice President, Strategic Planning, Treasury Management
The PNC Financial Services Group
Mel Steals has served in a number of leadership capacities for PNC Financial Services Group over the last eighteen years including his current role in PNC Treasury Management as a Senior Vice President tasked with strategy development and long term planning. Under Mel’s direction, the Treasury Management division has been at the forfront of PNC’s efforts to introduce robotics and machine learning into its back office. Prior to his current role, Mel launched an invoice automation service at PNC that encompassed the conversion of paper invoices to digital data for processing, the integration with one of the world’s largest E-invoicing networks and a feature rich AP workflow tool. Before joining PNC Treasury Management, Mel was a member of PNC’s corporate wide Continuous Improvement Team focused on driving efficiency for shared services. He has also served as Chief Financial Officer for PNC’s Corporate Performance Measurement group and managed PNC’s Corporate Strategic Planning function working closely with executive management and supporting board activities.


9:30 AM How Intelligent Automation Turns Shared Services into a Revenue Vehicle for the Business

Cost and speed are important KPIs for shared services, and Intelligent Automation – the combination of RPA and AI-powered cognitive automation – is a proven way to significantly improve them. But top shared services teams are reaching for a higher goal than just reducing manual work: new revenue. A senior executive from a top enterprise will share the company’s experience and vision for leveraging Intelligent Automation to not only give hours back to the business but also create platforms for increasing revenue.


Check out the incredible speaker line-up to see who will be joining Melvin.

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