March 11 - 14, 2019
Disney’s Coronado Spring Resort

Kristin Deegan


VP, HR Shared Services and Technology
Cox Automotive Inc.

Day Two: Wednesday, March 13th, 2019

Wednesday, March 13th, 2019


5:05 PM 12 Lessons Learned From 12 Months of RPA Engagement

Millions of dollars have been spent by shared service organizations to implement RPA (Robotic process automation), and now organizations are seeing their ROI and identifying key learnings. This means those that are thinking about implementation or are in the process of implementation have a lot they can learn about it what models work, how to meet or exceed expectations, and even know what technology to use. In this session, participants will:
  • Dissect what success and failure looked like when implementing RPA
  • Outline strategies for getting internal buy-in from key stakeholders when implementing this technology
  • Evaluate the ROI of setting up bots in an organization
  • Identify the next steps on the tech roadmap once RPA has been implemented

Day Three: Thursday, March 14th, 2019

Thursday, March 14th, 2019


12:00 PM FIRESIDE CHAT: Delivering a Next-Generation Employee Experience through a Global Shared Services Model

The world of work is rapidly changing and as a result becoming increasingly more complex and frustrating for employees to navigate. To attract, engage, and retain top talent, HR needs to rethink their priorities for the modern workforce and start focusing on how they can deliver digital-first workflows across people and functions to make it easy for employees to
get the services they need.
In this session, participants will:
• Learn how General Mills is transforming the future of work for its 40,000
global employees through a new modern shared services model
• Discover why it’s critical to think about next-gen employee experiences
that extend beyond HR and into IT and other departments
• Examine the enterprise-wide productivity benefits of delivering a great
employee experience.

Check out the incredible speaker line-up to see who will be joining Kristin.

Download The Latest Agenda