is the Leader for the Centers of Excellence in LatAm at Uber. He has been
leading teams for over 15 years in the Shared Services industry in companies
such as P&G, HP, DHL-Deutsche Post and Bank of America. Juan has an MBA in
Finance and has led services teams supporting Finance and Accounting,
Technology and Customer Service among others. Throughout his career he has
focused in the application of Innovation, Quality and Process Improvement
methodologies to services.