March 11 - 14, 2019
Disney’s Coronado Spring Resort

Jennifer Suarez Jankes


Director and Associate General Counsel
Citi Tampa


1:00 PM Citi: Shared Services Center Tampa

The Citi Tampa site established in 1983 supports more than 30 unique lines of business including: a large Anti-Money Laundering Operations, Shared Services, Global Banking Functions, an Institutional Client Group and Technology operations. Citi maintains proactive relationships with 20 community partners and has donated nearly $250,000 throughout the Tampa
Bay community.

With more than 7,400 employees,=the Citi Tampa site has experienced a work evolution from a processoriented site to a more client-centric and middle office roles today.

As part of the tour of Citi Tampa visitors will:
• Learn how Citi processes and manages work across global
locations.
• Get a first-hand look at a Global Security Operations Center
• Explore how employees work in a shared services environment

Hosted By: Jennifer Suarez Jankes, Director and Associate General Counsel, Citi Tampa & Sterling Ivey, Site Manager and Public Affairs
Director, Citi Tampa

Limited to the first 50 people.

3:55 PM Unlocking Capacity: Bringing Non-Traditional Functions Into Shared Services

Roundtable A: 
Sales & Marketing 
Led By: Kay Flynn, VP, Enterprise Capabilities and Solutions, Eli Lilly and Company

Roundtable B: 
Strategic Sourcing 
Led By: Qiana Levy, Head of Global Procurement/Strategic Sourcing, Learfield

Roundtable C: 
Real Estate & Facilities management
Led By: Michael Frankel, Executive Director & Head of GBS, Amgen

Roundtable D: 
Financial Planning & Analysis 
Led By: Marianela Urgelles, Shared Service Center Director, Intel

Roundtable E: 
Legal Operations 
Jennifer Suarez Jankes, Director and Associate General Counsel, Citi Tampa




Check out the incredible speaker line-up to see who will be joining Jennifer Suarez.

Download The Latest Agenda