March 11 - 14, 2019
Disney’s Coronado Spring Resort

Donn Vanderploeg

Vice President, NA
IBM Procurement Services

10:45 AM Using AI Chatbots in HR Shared Services

With more and more HRSSOs moving from transactional to transformational:
  • How are HRSSOs using AI chatbots?
  • How are chatbots proving to be an effective solution in HRSS?
  • What processes do they handle well / not well?
  • What outcomes can you expect from using chatbots?
  • What customer service levels are increasing or decreasing?

Check out the incredible speaker line-up to see who will be joining Donn.

Download The Latest Agenda