March 11 - 14, 2019
Disney’s Coronado Spring Resort

Darin Munn


Automation Implementation Lead
Agilify

Workshops & Master Classes Day One: Tuesday, March 12th, 2019

Tuesday, March 12th, 2019


10:15 AM Continuous Improvement 2.0: Embedding Into the Fabric of Shared Services

As shared services structures, technologies and processes continue to evolve at a rapid pace, traditional CI programs may no longer suffice. To keep pace with advancements in automation, RPA, Machine Learning and BPM-based CI, now is the time to reassess our current programs, metrics,strategies and methodologies. The idea of CI in the digital age does not mean that the core goal is different. Rather, the path we take to get there must match up to a new strategy and set of goals.

In this workshop, participants will:
• Discuss how and where Continuous Improvement fits into a successful IA program
• Understand how to identify processes for automation and their problem statements and risks
• Develop a roadmap with a supporting business case showcasing the value of your automation program
• Identify up and downstream processes from your process that are ripe for intelligent automation to ensure maximum success
• Understand the advantages that customers and associates can derive from the typical improvement benefits that automation can provide

Check out the incredible speaker line-up to see who will be joining Darin.

Download The Latest Agenda