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March 11 - 14, 2019
Orlando, FL
Speaker Information:

Daniela Shea

Senior Director, Operations and Shared Services Americas
Teva Pharmaceuticals

4:00 PM 5 Signs that Show that Your Talent is Ready for a Modern SSC

SSONs 2017 Global Report showed that alongside process excellence and functional skills, SSCs are now more than ever looking for customer service, automation and data-analytics to support their latest endeavors. How do you ensure your talent matches your current and future business plans?

  • Building career paths in a modern SSC: What are the different routes your talent can take?
  • Reassessing your talent needs: Digital, data, knowledge-based – where can you get these skills?
  • Developing and tracking diversity
  • Accelerating talent to prepare for the future

Check out the incredible speaker line-up to see who will be joining Daniela.

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