Dan StuartChief Business Process Officer
Breakthru Beverage Group
SSONs 2017 Global Report showed that alongside process excellence and functional skills, SSCs are now more than ever looking for customer service, automation and data-analytics to support their latest endeavors. How do you ensure your talent matches your current and future business plans?
- Building career paths in a modern SSC: What are the different routes your talent can take?
- Reassessing your talent needs: Digital, data, knowledge-based – where can you get these skills?
- Developing and tracking diversity
- Accelerating talent to prepare for the future