Live Chat Software
March 11 - 14, 2019
Orlando, FL
Speaker Information:

Dan Stuart


Chief Business Process Officer
Breakthru Beverage Group


4:00 PM 5 Signs that Show that Your Talent is Ready for a Modern SSC

SSONs 2017 Global Report showed that alongside process excellence and functional skills, SSCs are now more than ever looking for customer service, automation and data-analytics to support their latest endeavors. How do you ensure your talent matches your current and future business plans?

  • Building career paths in a modern SSC: What are the different routes your talent can take?
  • Reassessing your talent needs: Digital, data, knowledge-based – where can you get these skills?
  • Developing and tracking diversity
  • Accelerating talent to prepare for the future


Check out the incredible speaker line-up to see who will be joining Dan.

Download The Latest Agenda