Stagnation is the enemy of shared services value creation. You’ve been operating in your shared services model for some time and are now wondering what you should do next. How do you ensure your shared services continue to add value to the organization in the face of new services, disruptions, and changes in the environment? Attend this workshop and learn tactics for improving what you have and leveraging what is new. This session will review ways to advance your current model and incorporate next-generation concepts to take your shared services operations to the next level. Learn about: 

o       Continuing to optimize service delivery to yield additional cost

benefits 

o       Addressing challenges that may remain from multiple ERPs or

disparate systems 

o       Leveraging generative AI to enhance your efficiency 

o       Evaluating and addressing skillset gaps to meet evolving

needs 

o       Assessing and optimizing your sourcing models 

o       Expanding to regional or global delivery models  

o       Designing and launching predictive and prescriptive

analytics