In 2017, Turner relaunched its leading practice HR service delivery model to improve operational performance and boost employee satisfaction.

HR needed to invest to be more efficient while remaining nimble—the ability to do more with less. Improvements to the model allowed HR to adequately support Turner’s strategic initiatives and the new pace of change. This session will dive into what was different this time, including changes to its original delivery model and the addition of new technologies, and where Turner is a year later.