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Meet the Speakers


Vesta Bovair
Vesta Bovair
Managing Director, Head of Global Services Operations
Swiss Re
Manny  Korakis
Manny Korakis
Chief Financial Officer
S&P Dow Jones Indices
Filippo Passerini
Filippo Passerini
Former Group President Global Business Services, CIO
Procter and Gamble
Tom Greene
Tom Greene
CIO and Business Services Officer
Colgate Palmolive
Caroline Basyn
Caroline Basyn
SVP, Global Business Services Leader
Mondelez
AJ Wijesinghe
AJ Wijesinghe
Chief Shared Services Center Officer
Jones Lang La Salle
Paul Runyan
Paul Runyan
Senior Vice President, Head of HR Shared Services and Total Rewards
Bank of America Merchant Services
Cynthia Haug
Cynthia Haug
Director of AP
Starbucks
Sandeep Arora
Sandeep Arora
Global Operations and Capabilities Lead
Mondelez
Steven Larrabee
Steven Larrabee
Former President of Global Business Services, CIO
Mars
Jerry Yerardi
Jerry Yerardi
Associate CIO, Campus Shared Services
University of California, Berkeley
Bobby Abraham
Bobby Abraham
Executive Vice President and Global Head of Finance Shared Services
Vodafone
Curt Burghardt
Curt Burghardt
Senior Director, HR Shared Services
Walgreens
Richard Schmidt
Richard Schmidt
VP Finance - Global Shared Service, Procurement, Business Process
Hitachi Data Systems
Vanesa Bui
Vanesa Bui
VP , Finance Shared Service Center
MGM
Christina Critzer
Christina Critzer
SVP, Enterprise Shared Services
SunTrust Bank
Sarah Davie
Sarah Davie
SVP Operations and Shared Services
Dining Alliance
Michael Morack
Michael Morack
SVP Global Finance and IT Operations
ConvaTec
Satish Bengari
Satish Bengari
Global IT Lead
Cargill
Scott Manning
Scott Manning
Partner
ScottMadden
Pamela Gabel
Pamela Gabel
Executive Director of Shared Service Center
University of Michigan
Joe Killian
Joe Killian
Principal- US finance & Tampa Site Leader
PWC
Stephanie Giron
Stephanie Giron
VP HR and Payroll Operations
Nielsen
Stephanie Ernsting
Stephanie Ernsting
Director of GBS
Bemis Company
Jack Brassell
Jack Brassell
Director Financial Shared Services
The William Carter Company, Osh Kosh B'Gosh
Jimmy Zhang
Jimmy Zhang
Head of People Operations
Biogen
Jerred Crosby
Jerred Crosby
Partner
ScottMadden
Graham Russell
Graham Russell
Director of BPO
WPP
Jay Desai
Jay Desai
Senior Director, Enterprise Outsourcing Strategies
Abbvie
Mike Webb
Mike Webb
VP North America
Solvay Business Services
Lori Bondar
Lori Bondar
Vice President, Controller & Chief Accounting Officer
Avery Dennison
Steve Bott
Steve Bott
Manager, Treasury Technology Services
Ameren
Trish Ferris
Trish Ferris
Partner
ScottMadden
Brian Martin
Brian Martin
VP and Site Lead, US Shared Service Center
Pfizer
Jean Clemson
Jean Clemson
US Accounting Director
FLSmidth
Steven Jo
Steven Jo
Head of Procurement
Silicon Valley Bank
Lee Coulter
Lee Coulter
SVP and CEO Shared Services
Ascension Health
Chris Langley
Chris Langley
Head Business Services North America
Syngenta
Paul McLean
Paul McLean
VP Head of US Centralized Business Services
Prudential Financial
Brad DeMent
Brad DeMent
Partner
ScottMadden
Cindy Gallagher
Cindy Gallagher
SVP Global Controller
Discovery Communications
Caesar Parlade
Caesar Parlade
Chief Operating Officer
ANZ Global Services
Robert Yeldell
Robert Yeldell
Vice President, Global Payroll Services
Turner Broadcasting
Derek Toone
Derek Toone
Managing Director, Robotics Process Automation Service Lead
Alsbridge
John Hopkins
John Hopkins
Director of Finance Shared Business Services
Abbott Laboratories
Tom Nesteruk
Tom Nesteruk
Executive Director and Center Site Leader
BAE Systems
Jamie Marchland
Jamie Marchland
VP HR Operations
Pall Corporation
Richard Rowan
Richard Rowan
VP Global Shared Services Organization
ZF TRW
Courtney Jackson
Courtney Jackson
Partner
ScottMadden
Mark Simon
Mark Simon
Senior Director, Global Business Services
Dell Technologies
Antonio Lozano
Antonio Lozano
Director Shared Services
Ameren
Richard Arbuthnot
Richard Arbuthnot
SVP Director Shared Service Center
SAIC
Frank Fenello
Frank Fenello
Managing Director
UHY
Craig McKenney
Craig McKenney
Managing Director - Head of Global Purchase to Payment Operations
Citi
Rodney Bergman
Rodney Bergman
SVP Global Business Services
Celestica
Philip Woodburn
Philip Woodburn
VP FiSS
Schneider Electric
Paul Rodwell
Paul Rodwell
Finance Director, Global Shared Services
Experian
Christie Shepard
Christie Shepard
Head of Finance and Accounting, Global Shared Services
BG Group
Vijay Rao
Vijay Rao
Global HR Operations Leader
Facebook
Paul Bartley
Paul Bartley
Director Global Shared Services
Becton Dickinson
Martin Ford
Martin Ford
Futurist, New York Times Bestselling Author,
Speaker and Silicon Valley Entrepreneur
Trey Robinson
Trey Robinson
Partner
ScottMadden
Todd Dooley
Todd Dooley
VP HR and Operations
H&R Block
Tom Peyton
Tom Peyton
VP Services Excellence, North American Accounting Center
Wolters Kluwer
Jerry Yerardi
Jerry Yerardi
Associate CIO, Campus Shared Services
UC Berkley
Tracey Ruff
Tracey Ruff
VP Global Business Services
Viacom
Michael Garvey
Michael Garvey
fmr. VP & Director of Business Operations
Leidos
Deborah Kops
Deborah Kops
Founder
Sourcing Change
Cindy Pekrul
Cindy Pekrul
Vice President and Deputy Controller
Turner Broadcasting, Inc.
Kim Bryant
Kim Bryant
Sr. HR Manager, HR Services, NA and LA
Lenovo
Ed Hansen
Ed Hansen
Partner
Morgan Lewis
Nuno Guerreiro
Nuno Guerreiro
Head of Business Administrative Processes
Sonae
Daniel Cruceana
Daniel Cruceana
Head of Shared Services
Embraer
Joe Peri
Joe Peri
Vice President & Chief Operations Officer
Ascension Ministry Service Center
Tomasz Brzostowski
Tomasz Brzostowski
Director – Global Finance Shared Services
Hitachi Data Systems
Adam Devine
Adam Devine
Vice President, Product Marketing & Strategic Partnerships
WorkFusion
Dona Linthicum
Dona Linthicum
Managing Director, Head - Enterprise Supply Chain Systems
Citi
Mihir Shukla
Mihir Shukla
Chief Executive Officer
Automation Anywhere
Phil Searle
Phil Searle
Founder and Managing Director
Chazey Partners
Chas Moore
Chas Moore
Managing Director, North America
Chazey Partners
Robert Towle
Robert Towle
Managing Director, North America (East)
Chazey Partners
Greg Fritsky
Greg Fritsky
Director of Finance Transformation
Redwood
Ron Walker
Ron Walker
Senior Director, North America Site
Johnson and Johnson
Vivek Sharma
Vivek Sharma
Vice President - Client Services
Infosys BPO
Anil Bhavnani
Anil Bhavnani
Director, BPO Operations, Global Financial Solutions
Pfizer
Karla Younger
Karla Younger
VP, HR Services & Employee Relations
The Coca-Cola Company
Esteban Carril
Esteban Carril
Managing Director LATAM
Chazey Partners
Ted Guthrie
Ted Guthrie
Finance Director, North America
Cabot Corporation
Tim Westendorf
Tim Westendorf
Senior Vice President, Group Head Financial Systems & Shared Services Strat
MasterCard
Jordane Elmassian
Jordane Elmassian
Vice President
Senior Business Leader at MasterCard, GBS Center
Cynthia  Hannafey
Cynthia Hannafey
Managing Director
UHY
Maria Mora  Vinueza
Maria Mora Vinueza
Director Hire to Retire, Global Business Services
David Swanberg
David Swanberg
Executive Director, Shared Services Accounting Group
Global Experience Specialists
Joel Hall
Joel Hall
SVP Business Operations Executive
Bank of America Merchant Services
Tracy  Schaefer
Tracy Schaefer
VP GBS and Finance CoE
Conagra
Pat Geary
Pat Geary
Chief Marketing Officer
Blue Prism
Andy Flores
Andy Flores
Partner
ScottMadden Inc.
Mark Davidson
Mark Davidson
RPA Lead and Partner
ISG
Sherry Ambrose
Sherry Ambrose
VP Business Development
Enterprise Florida
Rory Mullins
Rory Mullins
GL Accountant
Siemens
Bob Cecil
Bob Cecil
Principal
KPMG
Craig Nelson
Craig Nelson
Partner
ISG
Luis Jaramillo
Luis Jaramillo
Director, Latin America
Adam HCM
Kim Rankel
Kim Rankel
Director Purchase to Pay North American SSC
Eli Lilly
William Sides
William Sides
VP FP&A Practice, North America
WNS
Cliff Struhar
Cliff Struhar
Principal Executive Advisor
CEB
Dhru Shah
Dhru Shah
Director Robotics
AT&T
Scott Furlong
Scott Furlong
Partner, Americas
ISG
April Russo
April Russo
VP and Assistant Controller, Global Shared Services
AOL
Simen Munter
Simen Munter
General Manager, Group Hubs
ANZ
Leigh  Mangum
Leigh Mangum
VP Shared Operations
HCA HR Operations Center
Tammy Coley
Tammy Coley
Executive Director, Enterprise Accounting, Financial Systems & Compliance
Cox Communications
Veena Handa
Veena Handa
AVP Shared Services
John Hancock
Mike Jud
Mike Jud
Director Product Marketing
Tradeshift
Michelle Ferguson
Michelle Ferguson
Senior Vice President Global Workplace Strategies and Services
McGraw Hill Financial
Charles Shifflet
Charles Shifflet
VP Shared Services
iHeartMedia
Robin Rasmussen
Robin Rasmussen
Partner, HR Shared Services and Outsourcing Advisory
KPMG LLP
Ramesh  Gudalur
Ramesh Gudalur
Cognitive Process Transformation Leader
IBM North America
Matt Hucal
Matt Hucal
Manager GBS Finance
GM
Danny Thompson
Danny Thompson
VP Software Product Management
APEX Analytix
Randy Goeghagan
Randy Goeghagan
Partner
ISG
Gayle Herbkersman
Gayle Herbkersman
Director North America Delivery
CSC
Martha O´Connor
Martha O´Connor
RPA Team Lead
Medtronic
 Ivan Seselj
Ivan Seselj
CEO
Promapp
Kim Davenport
Kim Davenport
Partner
ScottMadden Inc.
Sheldon Foster
Sheldon Foster
Global Manager of Business Process Automation
Manulife
Ankur Kothari
Ankur Kothari
Chief Revenue Officer
Automation Anywhere
Chris White
Chris White
Chief Science Officer
Flippen Group
Marc Kinast
Marc Kinast
Director
Celonis