Professional group focussed on global shared services and captive operations. Locations (not limited to) - India, China, Eastern Europe and Latin America. Functions (not limited to) - Finance and Accounting (F&A), Human Resources (HR), Customer Relationship Management (CRM), Information Technology (IT), Networks (MNS), Applications Development and Maintenance (ADM), other IT Infrstaructure, BPO, LPO, KPO, Engineering Services, Research and Development (R&D), Analytics, Clinical Trials and Drug Research, and other emerging areas. Topics: Strategy, Transition and Transformation, Organization Design and Development, Change Management and Governance, Operations, Hiring and Training, Financials - Base Case, Business Cases, ROI, IRR and NPVs, Location Analysis, Super Captives, Synthetic Captives, JVs, BOT and other business models. Industry Verticals (not limited to) - Banking, Insurance and Financial Services, Hi-tech, Healthcare and Pharmaceuticals, Retail and Hospitality, Aerospace and Engineering, Automotive and Manufacturing, Defense, professional Services.