Shared Services & Outsourcing Week has everything you’d expect from this premier event: expert speakers, functional tracks, in-depth workshops, site tours, and a lively Innovation HUB.Gain perspectives on challenges, opportunities, and st ...
SSOW Highlights & Horizons Report offers a comprehensive year in review of the 2023 SSOW conferences in Orlando, Vegas, and LATAM, unveiling key takeaways and groundbreaking insights. The report also offers a glimpse into the upcoming trends and developments expected in 2024. This is a must-read for professionals aiming to...
With more than three years of continuous upheaval and change behind them, Shared Services and GBS organizations are having a pivotal moment. They have proven invaluable in maintaining continuous and resilient operations despite [perhaps even because of] an increasingly remote and hybrid workplace – enabled by the acceleration of “everything...
Review the SSOW Post Show Report from 2023! This highlights who attended, key learnings, the connections attendees made and so much more. To request a copy via email, click here!The report includes key highlights from the event, such as: Which companies and organizations attended Geographic breakdown of attendees Attendee &...
Review this list of professionals and companies that attended SSOW 2023! Get a better idea of the exciting connections you will make at the upcoming Shared Services & Outsourcing Week happening March 25 - 28, 2024 in Orlando, FL!
Download the ROI Toolkit to calculate how valuable SSOW is for you and your team!
Download the Post Show Report for Shared Services & Outsourcing Week (SSOW) last year in Las Vegas! With attendee testimonials, world-class speakers, exclusive site tours, and more, the Post Show Report provides a comprehensive view of everything you missed last year - and what to expect in Orlando.
Download the Agenda at a Glance for Shared Services & Outsourcing Week (SSOW) for an overview of everything to expect at the conference!
Access the Current Attendee Snapshot for a look at who Shared Services & Outsourcing Week (SSOW) is for and who you can expect to network with in Orlando!
Download this one pager for a quick overview of the shared services & GBS content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the Human Resources content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the Finance content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the AI & Automation content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the SSOWomen's Day content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of Professional GBS Certification Day at Shared Services & Outsourcing Week (SSOW) in Orlando!
Check out our action-packed agenda for Shared Services & Outsourcing Week 2024!
Present your approving manager with this customizable letter detailing the reasons why you should attend SSOW in 2024 and you'll be sure to receive approval to join us.
Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. In this one-pager, you will find some of our expert speakers, benefits of attending, key job titles, and more! This Bootcamp is designed to provide you with practical insights that you can apply to your HR strategy...
Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. Join us on March 25,2024 in Orlando, FL to join Finance leaders help navigate the benefits and intricacies of Generative AI to better support your business goals. In this one-pager, you will get a glimpse of the...
Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. In this one pager, you will find benefits of attending, key job titles, and more! Join us on March 25th,2024 and hear from ITFM leaders to learn best practices to optimize insights into leveraging technology effectively to...
Thoughtfully designed and collocated with the SSOW conference, join us on March 25th, 2024 and attend one of our three Bootcamps: Generative AI for Finance & Accounting, Generative AI for Human Resources, or IT Financial Management. Bootcamps are comprehensive full-day events that bring together industry leaders with a common goal: addressing...
Last March at Shared Services and Outsourcing Week, Directors, VPs and Heads of shared services came together to learn, network and search for solutions to optimize their global business processes. Download the Past Attendee Snapshot to see who attended including:Barbara Dondarski VP, Service Excellence, Johnson & JohnsonAngela Gorgei, Director HR Process...
This March at Shared Services & Outsourcing Week, over 900 Shared Services and GBS executives from companies like McDonald's, Mars, Walmart and more are coming together to network and meet with vendors who provide solutions in IA, financial automation, HR automation, BPO, process mining/discovery and more.Learn about sponsorship opportunities by...
Download the Post Show Report and see all the action that happened on-site in Las Vegas last September at SSOW Autumn including:Industry Breakdown of AttendeesKey Themes Moving Into 2023Top Sessions from the EventExclusive Networking ExperiencesTestimonials from AttendeesAnd More!To request a copy directly, email sponsor@iqpc.com.
Take a look at the 2024 Sponsorship Prospectus for information on the thought leadership and networking opportunities available at SSOW March 2024! Inside you can find a list of our current sponsors, unparalleled networking experiences, a breakdown of attendee demographics, sponsorship branding opportunities, and much more!
Shared Services & GBS leaders from companies like McDonald's, Merck, Coca-Cola, Mars, Uber, Pfizer, Takeda, Sun Life Financial and more have signed up to meet and network with solution providers at SSOW Orlando this March 25 - 28. Download the Current Attendee Snapshot and see the full list of attendees...
Download the Floor Plan and see the full layout of our reimagined Expo Hall at Shared Services & Outsourcing Week including:Booth LocationsThought Leadership & Networking PavilionsHeadshot BoothAnd More
The Launchpad - Powered by SSON is specifically designed for early and growth-stage startups as well as new and innovative products/solutions. This dynamic platform will showcase a curated selection of live demos spotlighting cutting-edge technology with practical, real-world applications. Participating companies will vividly illustrate how their technology and solutions bring...
This report delves into the crucial moment for the global Shared Services industry, grappling with the impact of digital transformation on its usual efficiency. Our yearly survey of Shared Services and Global Business Services leaders highlights the evolving skills needed for greater value, despite the challenge of their scarcity. Access...
The pandemic put a spotlight on manual invoice processing and paper plagued workflows. Shared Services teams found themselves thrust into remote work with operations that still relied on paper-based processes executed with manual workflows and handoffs. When office doors started to close, documents remained locked inside and new deliveries stacked...
The prevalence of shared services in North American businesses continues to grow, and as a result, shared services in the region are maturing and growing their scope of services. "The Expanding Scope of Shared Services in North America" is a comprehensive report that compares SSON Research & Analytics data from...
Just this November JPMorgan became the latest major financial institution to predict a “mild” recession in the U.S. in 2023. With this in mind, SSON sat down with two industry thought leaders for their tips on how businesses should prepare for a potential recession. This report highlights some of the...
The past two years have changed which skills GBS values in its leaders, and according to Sumit Mitra, things will change again over the next two years. Sumit is the CEO of GBS for Tesco and a member of SSON’s Global Advisory Board. Before Shared Services and Outsourcing Week begins...
The "Ask the Expert" booklet compiles strategic advice from shared services and GBS leaders on critical topics like stakeholder alignment, employee engagement, recruiting talent, and performance metrics. By accessing a copy, you gain actionable tips and best practices to tackle your organization's unique challenges on the journey to shared services...
With efficiency and experience getting impacted due to legacy processes, transformation became a priority for Riles Jones, a Customer Service Operations Manager with Texas Instruments. That's when she reached out to Infosys BPM, who - with an impactful, award-winning modernization program - delivered enhanced efficiency, rising customer satisfaction scores, as...
While the fears of economic uncertainty and global recession are grappling every business amid the COVID-19 pandemic, focus on cash flow – managing risk, maximizing liquidity from receivables and optimizing working capital – has become paramount for every business – big or small. Access this report to learn how the...
HR services has transformed into a strategic role gaining new objectives likes managing and developing talent within the workforce. This report explains the new role HR has taken over and the different tools that can be utilized to play the role successfully. This report contains:An analysis of the top performing...
Clare Dickinson AVP & Head of People Services at Sun Life, tells SSON all about how her company prioritizes people and uses Agile HR tech to improve employee experience. In this report Dickinson outline how to implement new process and technology into your company today. As the AVP & Head...
Automation is a buzzword in most industries now. However along with "automation" can come anxiety from employees about job loss and headcount. Having the respect and loyalty of your employees has always been important, but now it's more important than ever. It's key that management have the support of their...
With more than two years of continuous upheaval and change behind them, Shared Services and GBS organizations are having a pivotal moment. They have proven invaluable in maintaining continuous and resilient operations despite [perhaps even because of] an increasingly remote and hybrid workplace – enabled by the acceleration of “everything...
The brochure provides essential details, including eligibility criteria, submission guidelines, and important dates for SSON's 2024 Impact Awards ceremony, making it a must-read for all North American Shared Services practitioners seeking recognition and celebration of their successes.