Designing a Self-Service System that Works for Your Business

Despite game changing developments in technology and the increase of techsavvy workers, the resistance to even the smartest self-service system is a pain felt acutely by many shared services. This session looks at: Change management within self-service: How can you make the employee experience better, Best-in-breed tech: Which are the right apps, systems to use?, Communicating change to your business in the right way: Engaging all stakeholders. Presentation by Stephanie Giron, VP HR and Payroll Operations, Nielson

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