The Consumerization of HR E-Book
In this comprehensive e-book, we outline the latest trends, proven implementation strategies and 3 real-world case studies pertaining to the Consumerization of HR, or, in other words, the pursuit of truly exceptional HR customer experiences. Find out how leading-edge HR shared services organizations are embracing digitalized, customer-centric HR services and get a preview of what we have in store for you at the 22nd Shared Services and Outsourcing Week in Orlando, FL. CHAPTER 1: What is the Consumerization of HR? CHAPTER 2: Help Yourself: Designing a Self-Service System that Works for Your Business CHAPTER 3: Overcoming Perceptions: Back Office Servants to Crucial Business Partner CHAPTER 4: The Move Towards Client-Centric Shared Services: Position Yourself Internally Within an Organization to Contribute Strategically CHAPTER 5: Additional Reading
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