Live Chat Software

Featured Download

State of the Industry Report 2018

State of the Industry Report 2018

Dive into this SSON survey based report on the state of the shared services industry! Read more about how digital innovations are redefining the industry and expanding the scope of what is possible.

View SSOW 2019's Agenda

Review the agenda at a glance for the upcoming 23rd Shared Services & Outsourcing Week North America. Preview the exciting site tours, skill-building workshops, and networking opportunities you'll experience at SSOW 2019!

Download the 2019 SSOW Registration Form - EQ

Download the 2019 SSOW Registration Form - EQ

Fast track your attendance with our 2019 Shared Services & Outsourcing registration form! Fill out this registration form to speed up your attendance and email back to us at enquiryiqpc@iqpc.com

SSOW 2019 Past Attendee Snapshot

SSOW 2019 Past Attendee Snapshot

Review this list of professionals and companies that attended SSOW 2018! Get a better idea of the exciting connections you will make at the upcoming 23rd Annual Shared Services & Outsourcing Week North America. To request a copy, email Geena.Monaco@iqpc.com

Shared Services Week Highlight Video!

Shared Services Week Highlight Video!

Find out exactly what to expect at Shared Services and Outsourcing Week in our event highlight video! Get a taste of the experience SSOW provides and take a look inside the world's largest and longest running shared services event.
SSOW 2019 Current Attendee Snapshot

SSOW 2019 Current Attendee Snapshot

Review the Shared Services and Outsourcing Week 2019 Attendee Snapshot for a sneak peak at the of the networking opportunities you'll get to experience in Orlando come March! From finance, to process excellence, and IT SSOW has something to offer for all professionals.
SSOW 2019 Automation Impact Award Application

SSOW 2019 Automation Impact Award Application

Download this application to apply for the SSOW 2019 Automation Impact Award! Automation can take many forms, movement to workflow technology, self-service system, Robotic Process Automation and even in some cases Artificial Intelligence, the options are endless. This award category is focused on the strategic automation methodology that is being used, benefits, and hard improvements that the automation have brought to a shared services organization.

SSOW 2019 Business Transformation Impact Award Application

SSOW 2019 Business Transformation Impact Award Application

Download this application to apply for the SSOW 2019 Business Transformation Impact Award! This award category is focused on the strategy, improvement methodology, benefits, and hard improvements that have been made by shared services organization. SSON's Shared Services & Outsourcing Impact Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.

SSOW 2019 Change Management Impact Award Application

SSOW 2019 Change Management Impact Award Application

Download this application to apply for the SSOW 2019 Change Management Impact Award! This award category is focused on the strategy, improvement methodology, employee engagement techniques, benefits, and hard improvements that a shared services organization have made to navigate through change.

SSOW 2019 Creative Talent Management Impact Award Application

SSOW 2019 Creative Talent Management Impact Award Application

Download this application to apply for the SSOW 2019 Creative Talent Management Impact Award! This award category is focused on the strategy, skill sets, improvement methodology, the rise of digital talent, benefits, and hard improvements that a shared services organization have made to talent management.

SSOW 2019 Customer Centricity Impact Award Application

SSOW 2019 Customer Centricity Impact Award Application

Download this application to apply for the SSOW 2019 Customer Centricity Impact Award! This category will focus on how business services utilizing traditional Customer Experience (CX) tools – e.g. journey mapping, design thinking – to achieve a consistent and seamless experience across all of the touchpoints with both internal and external customers. This award category is focused on the strategy, methodology, benefits, and hard improvements a shared services organization have made to improve the focus on the customer.

SSOW 2019 Process Improvement & Value Impact Award Application

SSOW 2019 Process Improvement & Value Impact Award Application

Download this application to apply for the SSOW 2019 Process Improvement & Value Impact Award! This award category is focused on the strategy, improvement methodology and benefits/hard improvements in process improvement and value creation that have been made by a shared services organization.

Insights From Onsite 2018 Part 1

Insights From Onsite 2018 Part 1

Explore part one of the Insights from Onsite Report of SSOW 2018! Access the report for speaker interviews, a past attendee overview and more. If you would like to receive a copy to your inbox, email geena.monaco@iqpc.com 

Insights From Onsite 2018 Part 2

Insights From Onsite 2018 Part 2

The Insights From Onsite Report - Part Two has arrived! Download the report for a closer look at our 2018 attendee’s profile, solutions our attendees are seeking and much more!  If you would like to receive a copy to your inbox, email geena.monaco@iqpc.com  
2018 SSON Excellence Award Winners Announced

2018 SSON Excellence Award Winners Announced

This year’s SSON Excellence Award Winners were announced during the inaugural Awards Gala held on the evening of March 21st, 2018 at the 22nd North American Shared Services & Outsourcing Week. See who the finalists, runner up's, and winners were!

Convince Your Boss Letter

Convince Your Boss Letter

Need help getting approval to attend SSO Week?

Customize this 'Convince Your Boss' letter, print it and share with your boss so that you can get the buy-in to attend the SS&O Week in March.

Download the 2019 SSOW Registration Form

Download the 2019 SSOW Registration Form

Fast track your attendance with our 2019 Shared Services & Outsourcing registration form!  Fill out this registration form to speed up your attendance and email back to us at enquiryiqpc@iqpc.com
Attendee ROI Toolkit

Attendee ROI Toolkit

Your one-stop-shop for justifying your attendance to the 2018 Shared Services & Outsourcing Week. Packet includes benefits of attending, attendee snapshot, dear boss letter and registration form.
Who's attending SSOW 2019?

Who's attending SSOW 2019?

Not sure what to expect at this year's Shared Service Week? Check out the different job titles and companies that are attending!