Shared Services & Outsourcing Week has everything you’d expect from this premier event: expert speakers, functional tracks, in-depth workshops, site tours, and a lively Innovation HUB.
Gain perspectives on challenges, opportunities, and strategies for effectively navigating GBS trends to drive business growth and transformation. For 2024, we're focused on automation, digitization, process excellence, and the changing nature of work.
Here's just a sample of the speaker faculty:
Mark your calendar for March 25 – 28, 2024 and join us at Rosen Shingle Creek Orlando!
Review this list of professionals and companies that attended SSOW 2023! Get a better idea of the exciting connections you will make at the upcoming Shared Services & Outsourcing Week happening March 25 - 28, 2024 in Orlando, FL!
Download the ROI Toolkit to calculate how valuable SSOW is for you and your team!
Download the Agenda at a Glance for Shared Services & Outsourcing Week (SSOW) for an overview of everything to expect at the conference!
Download this one pager for a quick overview of the shared services & GBS content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the Human Resources content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the Finance content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the AI & Automation content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of the SSOWomen's Day content and speakers at Shared Services & Outsourcing Week (SSOW) in Orlando!
Download this one pager for a quick overview of Professional GBS Certification Day at Shared Services & Outsourcing Week (SSOW) in Orlando!
Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. In this one-pager, you will find some of our expert speakers, benefits of attending, key job titles, and more! This Bootcamp is designed to provide you with practical insights that you can apply to your HR strategy immediately. From real-world use cases to actionable steps, it's all about turning insights into action. Join us on March 25th,2024 to get insights on how Gen AI is revolutionizing the HR function, pushing the boundaries of what's possible with Gen AI technology. Download to learn more!
Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. Join us on March 25,2024 in Orlando, FL to join Finance leaders help navigate the benefits and intricacies of Generative AI to better support your business goals. In this one-pager, you will get a glimpse of the expert speakers, session topics, key job titles, and more! In the ever-evolving financial landscape, staying ahead of the curve is crucial. Are you ready to take your financial management practices to the next level? Download this one pager to learn more!
Bootcamps are comprehensive full-day events thoughtfully designed and collocated with the SSOW conference. In this one pager, you will find benefits of attending, key job titles, and more! Join us on March 25th,2024 and hear from ITFM leaders to learn best practices to optimize insights into leveraging technology effectively to streamline processes, improve operational efficiency, and ultimately optimize IT spending for maximum ROI, contributing to increased profitability. Download to learn more!
Thoughtfully designed and collocated with the SSOW conference, join us on March 25th, 2024 and attend one of our three Bootcamps: Generative AI for Finance & Accounting, Generative AI for Human Resources, or IT Financial Management. Bootcamps are comprehensive full-day events that bring together industry leaders with a common goal: addressing current industry challenges in a specialized and focused setting. In this Bootcamp Guide, you will find some of our expert speakers, benefits of attending, key job titles, and more! Access your copy to learn more!
Check out our action-packed agenda for Shared Services & Outsourcing Week 2024!
Review the SSOW Post Show Report from 2023! This highlights who attended, key learnings, the connections attendees made and so much more. To request a copy via email, click here!
The report includes key highlights from the event, such as:
The prevalence of shared services in North American businesses continues to grow, and as a result, shared services in the region are maturing and growing their scope of services. "The Expanding Scope of Shared Services in North America" is a comprehensive report that compares SSON Research & Analytics data from past years to today. The report looks at shifting investment priorities, growth in automation maturity, skills shared services are seeking, and much more! If you are interested in learning more about these topics, each section highlights a session at SSOWeek that will dive deeper into the subject area.
Just this November JPMorgan became the latest major financial institution to predict a “mild” recession in the U.S. in 2023. With this in mind, SSON sat down with two industry thought leaders for their tips on how businesses should prepare for a potential recession. This report highlights some of the key takeaways from the conversation, including why it is important to leverage GBS in the face of crisis, and how to prepare and discuss a recession with your employees.
The past two years have changed which skills GBS values in its leaders, and according to Sumit Mitra, things will change again over the next two years. Sumit is the CEO of GBS for Tesco and a member of SSON’s Global Advisory Board. Before Shared Services and Outsourcing Week begins on March 20th, SSON Digital spoke with Sumit about the future skillsets of a shared services leader. During the conversation, Sumit highlights why digital savviness and emotional intelligence are two skills that have emerged in recent years and are sure to continue being important for any leader in the future. Sumit also shared his advice for any professional looking for a career shift into the shared services leadership space.
Present your approving manager with this customizable letter detailing the reasons why you should attend SSOW in 2024 and you'll be sure to receive approval to join us.