Kim Rankel, Director of P2P North America Global Business Services at Eli Lilly & Company shows how to guarantee quick wins and ROI when implementing a new procure to pay system.
Provides an introduction to GES' Shared Services Accounting Group (SSAG) and a overview of their Account Reconciliation and Task Management Journey. Presentation by David Swanberg, Executive Director – Shared Services Accounting Group, GES (Global Experience Specialists.
ACCA demystifies millennials and shares proven strategies for maximizing employee engagement, attracting top notch shared services talent and developing future shared services leaders.
Caesar Parlade, Senior Consultant Reyes Tacandong & Co. and Former Chief Operating Officer, ANZ GSO shares best practices for digitizing the procure to pay process to create process intelligence and better customer experiences.
Cindy Pekrul – SVP, Accounting Business Services from Turner walks you through their shared services journey. Find out how Turner's GBS team effectively defined a vision, developed their approach, focused on process efficiencies and implemented low cost automation
Find out how Starbucks applied RPA and intelligent automation to optimize the accounts payable process.
Follow along as Filippo Passerini, the former Head of P&G's GBS, and 2016 SSOW Keynote Speaker leads us on a journey through P&G's world-class global business services model.
Developing a Global Service Delivery Network: –Establishing a robust governance strategy –Building strong engagement with the business unit to understand needs and requirements –The importance of establishing proper global process ownership of all new activities –Creating a unified approach to business support: -- Overcoming resistance and coordination Presentation by Jennifer Hubbard Director of ZF North American Shared Services presenting and Richard J. Rowan, Jr., CMA Vice President, ZF Global Shared Services Strategy and Operations
It’s a dog eat dog world out there, especially in the battle for the best talent. The F1000s have a big name to tout, which often will attract new faces by the sheer force of the brand. To compete, smaller companies have had to rely on more than just their names and this session discussion some of those strategies.
Despite game changing developments in technology and the increase of techsavvy workers, the resistance to even the smartest self-service system is a pain felt acutely by many shared services. This session looks at: Change management within self-service: How can you make the employee experience better, Best-in-breed tech: Which are the right apps, systems to use?, Communicating change to your business in the right way: Engaging all stakeholders. Presentation by Stephanie Giron, VP HR and Payroll Operations, Nielson
What’s the quickest way to stop a project in its tracks? Not having the buy-in from the right people. Shared Services - which necessitates movement of work and ownership - screams risk for many business heads causing them to be defensive and uncollaborative. This session demonstrates how best to gain and keep the buy-in from all major stakeholders, ensuring that your SSC gets off to a flying start.
Combining multiple departments under a single leader does not necessarily result in an effective multifunction shared services center; you’ve got to be prepared with a much more strategic plan. In this session, you will see how developing a common vision and a compulsive reason to act can result in your shared services organization having key metrics with clear goals, a transformation plan to get you there and every employee’s actions aligned. Learn how visual management, standard work, and individual contributor involvement can reduce exception work, reduce costs, and increase employee engagement
Swiss Re’s Revolutionary Journey by Vesta Bovair, Global Business Solutions (GBS). In this session Ms. Bovair discusses how Swiss Re’s GBS organization has now taken a strategic role in the business and is driving change through their data analytics hub, robotics automation center and global captive service locations, and how they never let a good crisis go to waste.
Paul McLean, Vice President at Prudential Financial takes us through their RPA journey and lessons learned.