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March 11 - 14, 2019
Disney’s Coronado Spring Resort

SSON's Shared Services & Outsourcing Excellence Awards is a globally recognized, annual industry awards ceremony, which honors and celebrates SSC and service delivery teams who have exceeded industry standards in their SS&O initiatives.

Award Applications are now closed.

2018 Award Winners


Excellence In Process Improvement:
Winner: Flex
Runner Up: Swiss RE

Other Finalists Include:

Baylor Scott


Excellence In Value Creation:
Winner: Johnson & Johnson
Runner Up: NY State Office of General Services

Other Finalists Include:



Excellence In Automation (hosted by: Automation Anywhere):
Winner: UPMC
Runner Up: MasterCard

Other Finalists Include:

Quad Graphics
Citi Group


Excellence In Innovation:
Winner: Swiss Re
Runner Up: Lockheed Martin

Other Finalists Include:



Excellence In Culture Creation:
Winner: Rolls Royce
Runner Up: HP Inc.

Other Finalists Include:

Johnson & Johnson

Excellence Awards Gala

Gala Includes

  • Upscale Dinner
  • Cocktails
  • Live Entertainment and
  • Awards


Individual Tickets $249


  • 6:20PM Champagne Toast
  • 7:00PM Time to get dolled up!
  • 8:00PM Gala Begins
  • 8:15PM Dinner & Entertainment
  • 9:00PM Awards Giveaway

2019 Judges

Terms & Conditions / Further Information


Applying for an Excellence Award is free of charge


You will be invited to attend the Awards Ceremony at Shared Services & Outsourcing Week in the relevant region/country. If you would like to attend the entire conference, please book a place in advance.


In the event your organization becomes a finalist or a winner of an Award, you consent to your company's name being used in promotion for the awards program, either by IQPC directly, or by a third party member of the media covering the awards program and/or awards ceremony.


By submitting your application you hereby accept that you have reviewed the rules and regulations for entries, and agree that all information contained within each entry is 100% accurate.


Only one entry per company per category will be accepted but you may enter all five categories if you wish! Entries will be accepted from end-user companies only. BPOs/consultants/vendors should encourage their clients to enter directly and coach them through the entry process.

Geena Monaco
Marketing Manager
23rd North American Shared Services & Outsourcing Week