The 23rd Shared Services and Outsourcing Week
March 11 - 14, 2019 | Disney’s Coronado Spring Resort
What is SSOW?
Shared Services and Outsourcing Week is one community, coming together to break down silos to create knowledge-sharing that helps shared service, outsourcing and global business professionals take their organizations beyond cost-savings and efficiency. This year, new shared services, developing shared services and established shared service organizations will take on hyper-transformation.
Countless Experiences, One Event, No Reason…
For you not to be at SSOW Orlando enjoying four unforgettable days with your fellow SSOW-ers
Work The Crowd
During our many networking breaks
Cheers
Let off some steam at our cocktail parties!
And The Winner Is...
Submit your nominees and join us at our Gala to see who the winner is
Compelling Content
With session tracks, interactive discussion groups, and more, SSOW will allow you to customize the perfect agenda for YOU!
Swag At SSOW
Check out our sponsors in the expo hall to grab some of their booth swag and enter our onsite raffle while learning about the amazing technologies they have to offer
And More!
The fun never stops at SSOW, join us to be part of an event series you will never forget!
Fascinating
Speakers who will provide you with an expert view on Shared Services
Debbie Ballard
VP, Global Business Services
McDonald's
Cathy O’Dowd
1st woman to climb Mt Everest from both sides
And author of Just For The Love Of It.
Yazdi Bagli
SVP, Global Business Services
Walmart
Rodney Bergman
SVP Global Business Services
Celestica
Dave Coulier
Actor
Stand-Up Comedian, Impressionist and Television Personality; Best Known for "Full House"
Robert (Bob) Cecil
Partner
KPMG
Bettina Warburg
Blockchain Researcher, Entrepreneur and Educator
"How The Blockchain Will Radically Transform Enterprise Services"
Cathy Bilotta
Director, Strategic Initiatives, GBS
Raytheon
Mihir Shukla
Chief Executive Officer
Automation Anywhere
David Bedard
SVP, Finance Service Organization
New York Life
Graham Russell
Director BPO
WPP
Robert Richman
Culture Architect and Customer Experience Expert
Co-Creator of Zappos Insights
Erin Duclos
AVP, HR, Global Business Services
Aramark
Kris Ahrend
Head of US Legal Shared Services
Warner Music Group
Cindy Gallagher
CEO
LibertySource
Benjamin Greenberg
Director, Global Business Services
General Motors
Kapil Jain
SVP, Global Head of Sales and Enterprise Capability
Infosys BPM
James Alessandrini
Director of HR Analytics & Shared Services
Loews
Kamila Grembowicz
SVP, Global Business Services
Adidas Group
Jay Desai
Senior Director of Outsourcing CoE
AbbVie
Steven Jo
COO, Transformation Office
Silicon Valley Bank
Robert Bradford
SVP, GBS
Akzonobel
Lee Coulter
CEO
Shared Services, Ascension Health Ministry
Juan Araya
Senior Lead, CoE, LatAm
Uber
Ginelle Julien
VP, Global Services Service Excellence and Experience
Johnson & Johnson
Scott Manning
Partner and Practice Lead
ScottMadden, Inc
Douglas Becker
Director, HR Technology
Trinity Health
Grace Lao
General Manager, Global Finance Operations
Microsoft
Satish Bengeri
Senior Director of Global Robotic Process Automation
Cargill
Edward Hansen
Partner
Morgan Lewis
Suzanne Leopoldi-Nichols
President of Global Business Services
UPS
Deborah Kops
Founder
Sourcing Change
Lori Bondar
VP & Chief Accounting Officer
Avery Dennison
Sue Brauer
VP, Strategy & Transformation, Finance Operations
Pearson
Amy Burns
VP, Six Sigma
McKesson
Tony Padilla
Director, Enterprise Services & Integration
The Boeing Company
John Standring
SVP & GM Global Servicing Operations
American Express
Kris Caskey
VP, Shared Services
PGA Tour
Alexander von Thielmann
SVP of Shared Services
Siemens
Erin Champlin
VP, Global Services & Enterprise Transformation
Johnson & Johnson
Sue Danino
VP, Finance
Hubbell Incorporated
Mark Davison
Global Partner, Robotic Process and Cognitive Automation
ISG
Kristin Deegan
VP, HR Shared Services and Technology
Cox Automotive Inc.
Nadia DeVilla
VP, Head of Digital Transformation & Business Development
Manulife
Sue Dempsey
Senior Director, GBS Service Center Lead, KNA
Kellogg Company
David Evangelista
SVP & General Manager
McKesson
Allen Bloch
Regional Account Executive
SAP Concur
Julie Harbert
VP, Shared Services
Entergy
Chad Keenen
Director of Shared Services
Corning Incorporated
Shelia Knuckles
Senior Manager, Customer Solutions Center
Daltile
Marcia Moran
VP, Global Finance Shared Services
Mylan
Michael Konstas
VP, Finance Shared Services
American Express Global Travel Business
Manny Korakis
SVP, Corporate Controller and CAO
IQVIA Holdings
Qiana Levy
Head of Global Procurement/Strategic Sourcing
Learfield
Jeff Machols
VP, Head of Continuous Improvement
Voya
Dan Melchior
VP - Global Enablement: Process & Capabilities
McCormick
Charles Morgan
VP, Finance Shared Services
Aetna
Lisa Murphy
VP, Global Shared Services
Whole Foods Market
Wendy Lucio
VP, HR Shared Service
Southwire Company
Robert Phillips
AVP, Finance and Continuous Improvement
Canadian Tire Corporation
Eddie Northen
SVP, CFO and Treasurer
Rollins, Inc
Shadi Rezvan
Senior Manager Shared Services & Transformation
Twitter
Tony Saldanha
Former VP IT & GBS
Procter & Gamble
John Sparks
Senior Director, Shared Services Operations
World Vision
John Transier
SVP, Finance
Harland Clarke
Kristin White
Senior Director of Financial Controls and Risk Management
Cisco Systems
Christian Yllescas
Business Service Head for the Americas
LEDVANCE
Pam Velcheck
Sr Manager, HR Global Service Delivery Manager
General Mills
Scott Furlong
Partner
Information Services Group (ISG)
Cindy Hannafey
Managing Director
UHY Advisors
Amy Gallagher
Managing Director
UHY Advisors
Brent LaRoche
Principal, Operational Excellence, LSSMBB MBA
Agilify
Darin Munn
Automation Implementation Lead
Agilify
Asheesh Mehra
CEO
Antworks
Girish Ganesan
Head of Talent
TD Bank America's Most Convenient Bank
Camila Murakawa
Director of Shared Services
Anheuser-Busch
Kane Peschl
Robotic Solutions Specialist
Redwood Solutions
Phil Searle
Founder & CEO
Chazey Partners
Michael Shultz
Director of Finance Transformation
BlackLine
Tracy Colosimo
Director-Optimization Services
Gap Inc.
Jeff Segebarth
VP of Enterprise Sales
WorkFusion
Melissa Friedman
Director HR Portal & Content
MGM Resorts International
James Simonian
VP Customer Success
HyperScience
Rogerio Hiramoto
LATAM HR SSC Head
Samsung
Cindy Pauls
Director of Shared Services
Borden Dairy Company
Dan Barton
Senior Manager
Disney Financial Systems
Krishna Nacha
Head of Global Business Services (BPO - FAO, KPO, Procurement, LPO)
Wipro Limited
Tonia Horton
Senior Vice President - HR Operations & Shared Services
MGM Resorts International
Ana Rodgers
Sr. Director Shared Services
Syniverse
Jose Ordinas Lewis
Head Robotic Automation Center
Swiss Re
Joni Geurts
Accounts Payable Manager
JetBlue Airways
Fraser Kirk
VP, Global HR Shared Services Programme
Brambles
Wayne Lewis
Associate Director, Communications and Community Relations
Bristol-Myers Squibb
Mariesa Coughanour
Senior Director for Intelligent Automation
Cognizant
Douglas Ausnehmer
Director, Supplier Management Office
Abbott
Kirk Laughlin
Managing Director
Customer Experience Report/Nearshore Americas
Danny Thompson
SVP, Market and Product Strategy
Apex Analytix
Shivani Bhatia
Senior Director, Business Systems Transformation
McGraw-Hill Education
Sudan Anduze
Senior Director of Operations Technology
Fannie Mae
Tom Nesteruk
VP, HR Shared Services
AdventHealth
Kenny Cheung
Chief of Procurement
The World Bank Group
Barbara Hodge
Global Online & Digital Content Editor
SSON
Prashant Kelker
Partner & Lead for NA
ISG
Vicki Phelan
Managing Director, Shared Services and Outsourcing Advisory
KPMG
Syazana Lim
Data Research Analyst
SSON Analytics
Jeremy Lehman
General Manager
Softmotive
Kari Lamont
Senior Director, Central Capabilities
McCormick & Company
Anita Karlsson-Dion
VP, Cognitive Processes
IBM
Gerard Dache
President
Government Blockchain Association
Cindy Pekrul
SVP and Deputy Controller
Turner Broadcasting, Inc.
Ryan Cutright
VP, Enterprise Sales
Tradeshift
Jackie Peters
General Accounting Design, Process & Systems Manager
HP
Kay Flynn
VP, Enterprise Capabilities
Eli Lilly
Trey Robinson
Partner
ScottMadden
Kim Davenport
Partner
ScottMadden
Honorio Padrón
Partner
Scott Madden
Courtney Jackson
Partner
ScottMadden
Jerred Crosby
Partner
ScottMadden
Trish Ferris
Partner
ScottMadden
Brad DeMent
Partner
ScottMadden
Bill Hemmerly
RPA Lead
Darden Restaurants
Matt Parsons
Enterprise RPA Practice Director
Blue Prism
Reggie Twigg
Director of Product Marketing
ABBYY
Viral Chhaya
Director - Global Payroll Transformation and Operations
General Motors
Michael Frankel
Executive Director and Head of GBS
Independent
Kumar Subodh
Executive Director, Data, Analytics and Shared Services
JPMorgan Chase & Co
Jennifer Suarez Jankes
Director and Associate General Counsel
Citi Tampa
Tema Mueller
Vice President Sales-Leading Digital Transformation
UiPath
Kalyan Pentakota
Director Process Excellence - Consumer Lending and Protect
USAA
Bhavdeep Singh Sethi
Associate Vice President, Solutions Head
HCL Technologies Ltd.
Kelvin Lovely
Senior HR Advisory Solution Consultant
ServiceNow
Darcy Dangler
Managing Director
KPMG
Teri Robinson
Managing Director
KPMG
Alicia Kuhn
Shared Services & Outsourcing Advisory
KPMG
Magical
Venue to learn about all things shared services
Disney's Coronado Spring Resort, Orlando, FL
Our Notable Attendees"
