What is SSOW?

Shared Services and Outsourcing Week is one community, coming together to break down silos to create knowledge-sharing that helps shared service, outsourcing and global business professionals take their organizations beyond cost-savings and efficiency. This year, new shared services, developing shared services and established shared service organizations will take on hyper-transformation.

Countless Experiences, One Event, No Reason…

For you not to be at SSOW Orlando enjoying four unforgettable days with your fellow SSOW-ers

Work The Crowd

During our many networking breaks

Cheers

Let off some steam at our cocktail parties!

And The Winner Is...

Submit your nominees and join us at our Gala to see who the winner is

Compelling Content

With session tracks, interactive discussion groups, and more, SSOW will allow you to customize the perfect agenda for YOU!

Swag At SSOW

Check out our sponsors in the expo hall to grab some of their booth swag and enter our onsite raffle while learning about the amazing technologies they have to offer

And More!

The fun never stops at SSOW, join us to be part of an event series you will never forget!

Fascinating

Speakers who will provide you with an expert view on Shared Services

Kris Ahrend

President of U.S. Shared Services
Warner Music Group

Debbie Ballard

Vice President, GBS
McDonald's

Cathy O’Dowd

1st woman to climb Mt Everest from both sides
And author of Just For The Love Of It.

Robert (Bob) Cecil

Partner
KPMG

Steven Jo

COO, Transformation Office
Silicon Valley Bank

Bettina Warburg

Blockchain Researcher, Entrepreneur and Educator
"How The Blockchain Will Radically Transform Enterprise Services"

James Alessandrini

Director of HR Analytics & Shared Services
Loews

Suzanne Leopoldi-Nichols

President of Global Business Services
UPS

Juan Araya

Senior Lead, CoE, LatAm
Uber

Robert Richman

Culture Architect and Customer Experience Expert
Co-Creator of Zappos Insights

Cindy Gallagher

CEO
LibertySource

Yazdi Bagli

SVP, Global Business Services
Walmart

Nitin Batra

Managing Director, Global COO, Legal
Citi

Jay Desai

Senior Director of Outsourcing CoE
AbbVie

Alexander von Thielmann

SVP of Shared Services
Siemens

Douglas Becker

Director, HR Technology
Trinity Health

David Bedard

SVP, Finance Service Organization
New York Life

Lee Coulter

CEO
Shared Services, Ascension Health Ministry

Tony Padilla

Director, Enterprise Services & Integration
The Boeing Company

Scott Manning

Partner and Practice Lead
ScottMadden, Inc

Benjamin Greenberg

Director, Global Business Services
General Motoros

Deborah Kops

Founder
Sourcing Change

Antoine (Tony) Ezell

VP, Enterprise Capabilities and Solutions
Eli Lilly and Company

Julie Harbert

VP, Shared Services
Entergy

Shelia Knuckles

Senior Manager, Customer Solutions Center
Daltile

Qiana Levy

Head of Global Procurement/Strategic Sourcing
Learfield

Tony Saldanha

Former VP IT & GBS
Procter & Gamble

Victor Susman

Senior Director, GBS Global Delivery
Kimberly Clark

Fernando Maffessoni

VP, Technology & Shared Services LATAM
Anheuser-Busch

Tracy Colosimo

Director-Optimization Services
Gap Inc.

James Simonian

VP Customer Success
HyperScience

Mary Agoglia Hoeltzel

VP & Global CAO
Cigna

Dan Barton

Senior Manager
Disney Financial Systems

Krishna Nacha

Head of Global Business Services (BPO - FAO, KPO, Procurement, LPO)
Wipro Limited

Fraser Kirk

VP, Global HR Shared Services Programme
Brambles

Mariesa Coughanour

Senior Director for Intelligent Automation
Cognizant

Douglas Ausnehmer

Director, Supplier Management Office
Abbott

Gerard Dache

President
Government Blockchain Association

Magical

Venue to learn about all things shared services

Disney's  Coronado Spring Resort, Orlando, FL

Our Notable Attendees"

Sponsors & Exhibitors
Media Partners