Live Chat Software

What is SSOW?

Through thought-leading content, big ideas speakers and global community, SSOW has established a reputation as THE world's largest and longest running event for Shared Services, Outsourcing, Transformation & GBS professionals! This year's program will specifically focus on how to accelerate up the maturity curve through transformation, talent, and customer experience.

Find out more

Engaging.

Our unrivaled 2018 speaker faculty that gave us a 360 view of the shared services landscape

Julio Nemeth

President, Global Business Services
P&G

Terry Jones


Founder, Travelocity.com | Founding Chairman, Kayak.com | Chairman, WayBlazer.com

Nick Webb

CEO
Futurist

Bethmara Kessler

SVP Integrated Global Services
Campbell Soup Company

Sharon Mirabelle

VP, Shared Services
McCormick & Co. Inc.

Manny Korakis

CAO
American Express Global Business Travel

Debbie Ballard

Vice President of Global Shared Services
McDonald’s Corporation

Janet Gilmore

Vice President, Human Resources
HCA

Samir Bagri

Director, Global Business Services (GBS)
Delphi

Tony Sayer

Vice President, Assistant Corporate Controller
Parker-Hannifin

Melvin Steals

Senior Vice President, Strategic Planning, Treasury Management
The PNC Financial Services Group

Sheldon Foster

Global Manager of Business Process Automation
Manulife

Rodney Bergman

SVP Global Business Services
Celestica

Angelo Bossio

Senior Vice President, Enterprise Supply Chain Systems
Citi

Ed Hawkins

President
Agilify

Scott Teeple

Chief Technology Officer
Agilify

Enlightening.

Take a look at the unparalleled content that took place at our last event

IDG’s

March 19: Site Tour Day

Choose from one of our exciting Site tours including a PwC RPA tour and a Coca Cola HR tour!

Lunch & Learns

March 20: Workshop Day & Main Day 1

Select from a variety of deep-dive Workshops on a range of challenges across all maturity levels and functions

Annual Cocktail Reception

March 21: Main Day 2

Get tactical with our Interactive Discussion Groups (IDGs), choosing 3 of your most pressing challenges to discuss with peers in an intimate yet highly interactive setting

Lunch & Learns

March 22: Main Day 3

Hear from Terry Jones, Founder and Former CEO of Travelocity and Kayak.com on how he changed the face of online travel through innovation and customer centricity


See the Agenda

Exceptional.

Experience all that SSOW and Orlando has to offer!

IDG’s

Book Signings

Keynotes Nick Webb and Terry Jones share their best sellers

Lunch & Learns

Demo Drive and Raffle

Meet with best-in-class service providers and win top-notch prizes

Annual Cocktail Reception

Awards Gala

Apply for the SSON Excellence Awards and enjoy dinner and a show at the inaugural Gala

Lunch & Learns

Annual Cocktail Reception

Let your hair down with drinks, tunes and a few surprises….

IDG’s

Experience Orlando

From its lovely beaches to its palpable culture, Orlando in March is the place to be



Request More Information

Register Early, Save More

Ask us about individual and group rates.
 

Send me rates

Showcase Your Solution

See and be seen at the largest shared services event in the world.

Request the Sponsorship Kit

Thought-Provoking

Attendee Profile Report

Key Priorities & Investment Areas of our SSOW Attendees

Industry Perspectives

Futurist, Martin Ford, talks Digital Workforce

IA Market Report

Intelligent Automation market landscape H1 2017

2018 Sponsors & Exhibitors

2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
2018 Sponsors
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By
Supported By