2010 Confirmed Speakers

Anoop Sagoo

Managing Director, F&A BPO
Accenture

Bill Johnson

North American Shared Services
Coca-Cola Enterprises

Bill is responsible for the company's world wide network of Finance and Accounting processing services encompassing captive and outsourced service centers. This delivery system performs a broad range of functions, from data management and transaction processing, to thought-based and knowledge-based activities Bill has 30 years of career experience, primarily within the Coca-Cola Bottling system, and a background in operational finance which includes start-up, consolidation, operations, and business decision support. He holds a Bachelor of Science degree in Accounting from the University of Baltimore and a Master of Science degree in Finance from the Johns Hopkins University.

Brian Filas

Director of Shared Services
AECOM

Brian Filas, CPA, is Director of Shared Services for AECOM. AECOM is a global provider of professional, technical and management support services to a broad range of markets, including transportation, facilities, environmental and energy. The center's current service portfolio includes payroll, accounts payable, accounts receivable, project setup, billing, cash applications, sales/use tax and other general accounting services that support the company's domestic operations.

Prior to joining AECOM, Brian has held various accounting and finance positions with companies such as Circuit City Stores, Markel Corporation, Dominion Resources and the Apple REIT Companies.

Daniel Mahlebashian

Chief Contracting Officer
General Motors

Daniel Wollenberg

Head, Global Transformation Practice
WNS

Daniel Wollenberg serves as Global Head of WNS’ Business Transformation Services practice. With over 20 years of experience, Dan leads a unified consulting/implementation practice incorporating Transformation Advisory, Program/Project Management, Process Excellence/Six Sigma, and Technology Solutions. Prior to joining WNS, Daniel was responsible for developing/implementing transformational strategies, in his role as SVP, Business Transformation with Huntington Bank, Managing Director in a Global Business Transformation practice with Unisys, and Regional Vice President with Covansys. Dan received a B.S. from Illinois State University in Computer Science and Economics.

David Griebl

VP Finance Shared Services
Monster Worldwide

Before joining Monster Worldwide in December 2002, Dave served as the Chief Financial Officer for Brillion Iron Works, one of the largest independent foundries in the United States. Prior to Brillion Mr. Griebl led the consolidation of financial operations for the two $6-billion organizations Case Corporation and New Holland, implementing world-class financial processes for sites within the United States, Europe, Canada, Mexico, and South America. He has also performed various roles from managing FP&A to Operations Controller with Springs Industries and Wickes Companies. Dave holds a Bachelor Degree in Business Administration from the University of Wisconsin and a Masters of Business Administration from Marquette University.

David Poole

Head of America's Business Process Outsourcing
Capgemini

Deb Kops

CMO
WNS Global Services

Esteban Carril

Latin America Regional Director
EMC

Frank Wissnik

Head of U.S. Shared Accounting Service Center
ABB

George F. Will

America’s Foremost Political Columnist

George F. Will’s newspaper column has been syndicated by The Washington Post since 1974. Today it appears twice weekly in just under 400 newspapers in the United States and in Europe. In 1976, he became a regular contributing editor of Newsweek magazine, for which he provides a bimonthly back-page essay. In 1977 he won a Pulitzer Prize for commentary in his newspaper columns.

Altogether eight collections of Will’s Newsweek and Washington Post columns have been published, the most recent being With A Happy Eye But…: America and the World, 1997-2002 (2002). Will has also published three books on political theory, Statecraft as Soulcraft: What Government Does (1983), The New Season: A Spectator’s Guide to the 1988 Election (1987), Restoration: Congress, Term Limits and The Recovery of Deliberative Democracy (1992) and One Man’s America: The Pleasures and Provocations of our Singular Nation (2008). In 1990, Will published Men At Work: The Craft of Baseball, which topped The New York Times best-seller list for two months. In 1998, Scribner published Bunts: Curt Flood, Camden Yards, Pete Rose and Other Reflections on Baseball, a best-selling collection of new and previously published writings by Will on baseball. In July 2000, Will was a member of Major League Baseball’s Blue Ribbon Panel, examining baseball economics.

In 1981, Will became a founding panel member on ABC television’s This Week.

Will was born in Champaign, Illinois, educated at Trinity College in Hartford, Connecticut, Oxford University and Princeton University, where he earned his Ph.D. He has taught political philosophy at Michigan State University, the University of Toronto and Harvard University. Will served as a staff member in the United States Senate from 1970 to 1972. From 1973 through 1976, he was the Washington editor of National Review magazine. Today, Will lives and works in the Washington, D.C. area.

Graham Russell

Head of Global Transaction Processing
AstraZeneca

Graham joined Astra Zeneca PLC in September 2007 in the then, newly created position as Head of Global Transaction Processing, based in Wilmington, Delaware. This role was created as a consequence of the G&A initiative of the Fast Forward transformation programme, with the goal of consolidating all transactional processes globally to gain organizational efficiencies and process improvements.

Graham joined Astra Zeneca following 6 years at Orange Business Services (a subsidiary of France Telecom, formerly known as Equant) where initially as VP of Finance Systems & Processes, he led the Business Transformation of the Finance Function. Subsequently he became VP of Finance and led the Global Finance Shared Services organization, which supported 200+ countries and territories, eventually entering a Business Process Outsourcing arrangement, which transferred much of the function to India and Poland.

Prior to joining Equant, Graham spent 18 years with NCR Corporation (and AT&T Corporation when NCR was acquired) in positions of increasing responsibility including CFO for Latin America, CFO and Head of Business Operations for Customer Services Europe Middle East Africa and Area Managing Director, Southern Europe.
Graham joined NCR from KPMG where he had been Manager of the Financial Consulting Practice following an early career in audit.

Graham originally from Scotland, is a graduate of the University of Aberdeen and a Chartered Accountant of the Institute of Chartered Accountants of Scotland. As a consequence of his international business experience, Graham has lived in five countries, traveled through more than 60 and has had management responsibility for all geographies in the world. Graham, who lives in Reston Virginia, is married with three children and again as a function of his travels, each of the five family members has a different nationality.

Gregg Silver

Manager of Policies, Procedures and Continuous Improvement
Oakley

Ira Fialkow

EVP Shared Services
CEMEX

As the Vice President of the Shared Services Organization, Ira Fialkow is responsible for information technology and accounting support services delivery to operations. Fialkow joined CEMEX in 1990 and has held a variety of positions in finance, human resources, and information technology. Before joining CEMEX, Fialkow started his career as a CPA with Deloitte. Fialkow holds a bachelor's degree in Business Administration from Florida Atlantic University in Boca Raton, Fla. and is a member of the American Institute of Certified Public Accountants

Jay Desai

Vice President, Global Sourcing
Northern Trust

As the manager of the Global Sourcing team at Northern Trust, Jay works with key technology and business leaders to design and implement a global sourcing strategy that is aligned with the overall corporate strategy and is positioned for the long-term to support Northern's business objectives and growth. In addition, Jay is responsible for the management of all offshore vendors across the organization.

Jay has extensive expertise in designing and implementing offshoring strategies, having worked on both the buy-side and the sell-side, and his experience includes a broad spectrum of exposure across the sourcing lifecycle, including strategy development, supplier selection, contract negotiation, transition management, vendor management, and ongoing service delivery.

Prior to joining Northern, Jay served as a Relationship Director in the Banking & Financial Services Practice at Tata Consultancy Services (TCS), where he helped clients develop and implement their strategies for offshore outsourcing. Earlier in his career, Jay has worked with Reuters, Hongkong & Shanghai Banking Corporation (HSBC) and Standard Chartered Bank in positions of increasing responsibility.

Jay holds a Bachelors in Computer Engineering from the University Of Mumbai and a Masters in Management Studies from the Jamnalal Bajaj Institute of Management Studies at Mumbai, India. In addition, he is a PMI-certified Project Management Professional (PMP).

Jim Aselta

Shared Services & Outsourcing Practice Leader
Ernst & Young LLP

Jim Rundgren

Manager, Continuous Improvement & Compliance
Northrop Grumman Corporation

Jim Rundgren is the Manager, Continuous Improvement and Operations Administration for the Northrop Grumman Enterprise Shared Services located in Irving Texas.

His previous experience spans almost 30 years involvement in Commercial and Defense Aerospace including Inventory Management, Finance, Accounting, and Project Management. For the past 10 years he has been involved in many different aspects of Internal Shared Services, from Payroll to overall customer relations. He is heavily involved in benchmarking, Six-Sigma and Lean and the implementation of enterprise-wide process improvement programs. In 2007 he became a Black Belt as part of Northrop Grumman's Six-Sigma program.

Jim Shaughnessy

SVP & Chief Administrative Officer
Orbitz Worldwide

Joanne Kossuth

Vice President of Operations and CIO
Olin

As Vice President for Operations and CIO, Ms. Kossuth has primary responsibility for the operational and technology areas of the college. These include: campus services, conference services, dining services, facilities, human resources, information technology, planning and project management, public safety, and purchasing. In addition to her operations duties, she is responsible for fostering non-academic relationships with neighboring institutions, including Babson, Wellesley and Brandeis. As Chief Information Officer at the Olin College of Engineering, Joanne had a unique opportunity to design fully converged leading edge technology facilities from scratch as well as to implement practices from a 'clean slate'. One of the founding principles of the College is continuous change and technological excellence. This design and implementation experience, with a focus on Olin's identity yet in close collaboration with Babson College, provides a fairly large number of 'shareable experiences' related to collaboration and technological innovation.

John Bauer

SVP WCI
Global Business Services Inc

John Lutz

General Manager, Managed Business Process Services
IBM

John Transier

VP & Controller
Unilever

Karen Huwyler

VP Global Shared Services,
Schering Plough

Ken Hamel

SVP Global Presales and Solutions
SAP

Lee Coulter

Senior Vice President, Global Shared Services
Kraft Foods

Lee is Senior Vice President of Kraft Shared Services, responsible for IT Services globally, Business Process Outsourcing, and Shared Service Centers in San Antonio, Brataslava, and Madrid. He is one of four leaders implementing Kraft's new Organizing for Growth operating model, leading the company-wide shared services implementation. Previously he led Kraft's IT transformation culminating in the 2006 EDS contract valued at $1.7B. Prior to Kraft, Lee was VP Global IT Operations at Aon Corporation, and built the IT shared service prior to a Board decision to outsource the infrastructure to CSC. Lee spent 15 years with GE in five businesses on three continents in general management and operations. He was Region VP for GE's IT Solutions business. With GE Medical Systems, he ran the service business for Latin America and Asia Pacific. Lee's education is in electrical engineering and biomedical engineering, and he began his career as a biomedical engineer.

Mark Klender

Principal
Deloitte Consulting LLP

Mark Klender is a principal with Deloitte Consulting LLP. Based out of San Francisco, Mark is the location strategy lead for Deloitte’s shared services practice. Mark has more than 20 years of experience in the areas of shared services, location strategy, cost reduction, and corporate real estate. He founded Deloitte’s corporate real estate and location strategy practices more than 15 years ago.

Mark has written and spoken extensively on shared services delivery, location strategy, cost management, and corporate real estate. He recently authored works on the viability of offshoring shared services and portfolio delivery strategies for global shared services (encompassing captives, outsourcing and offshoring). Mark developed the location strategy point of view for Deloitte’s 2009 and 2007 global shared services studies. He has also authored works and articles on the economic competitiveness of Silicon Valley, numerous location strategy topics, occupancy cost management and outsourcing, the impact of reengineering on corporate real estate, headquarters space needs and economic development incentives.

Mary Rumley

HR Operations Manager
Volvo

Marc Schwarz

SVP
Oracle On Demand

Paige Cox

Executive Director, Human Resources
Constellation Energy

Paul Crystal

SVP Finance & Administration
United Media

Paul Fipps

CIO
Charmer Sunbelt

Phil Fersht

Founder of Horses for Sources, and Head of Corporate Strategy
Cognizant

Phil Fersht is an acknowledged industry analyst and advisor across Outsourcing and IT services worldwide, having worked extensively in Europe, North America and Asia as an advisor, consultant and industry analyst in Business Process Outsourcing (Finance/Accounting, Human Resources and Procurement), IT Outsourcing, Shared Services and Offshore Services. During this time, Phil has served as an advisor on over 70 major outsourcing and offshoring engagements and brings over 14 years' business experience in the outsourcing and IT services industry to AMR Research.

Phil is focused on advising AMR's buy-side clients on executing best practices when determining outsourcing strategy, vendor selection, post-transaction governance and the intersection between IT and business process strategy within an outsourced business model. He focuses on business process outsourcing, remote infrastructure management and application outsourcing areas. He is pioneering views on the link between IT and business processes within an outsourced environment.

Phil has previously served as a senior executive for Deloitte Consulting's Outsourcing Advisory Services, where he led numerous outsourcing and offshoring advisory engagements with FORTUNE 500 enterprises. Prior to Deloitte, Phil served as Vice President, BPO Research, for Everest Group, an outsourcing strategy firm, leading a team based in India. His prior career involved serving as Vice President, Global IT Services, Software and Outsourcing for research firm Yankee Group, and as Research and Consulting Director for IT analyst IDC.

Phil is a frequent author and speaker on IT, Finance, HR and Procurement Business Process Outsourcing trends and issues. He was named both an "FAO" and "HRO Superstar" by FAOToday and HROToday Magazines for 2005, 2006, 2007 and 2008 and was featured as the cover story for the December 2006 issue of FAOToday as one of the outsourcing industry's most prominent advisors. He was also nominated for "Advisor of the Year" at the FAOSummit 2008. He speaks regularly at industry conferences, which have included The Conference Board, NASSCOM, the Sourcing Interests Group and the Council of Supply Chain Management Professionals. He is also a regular columnist for several industry publications, including Global Services Media, SSON, FAOToday and Finance Director Europe. Phil also authors the global outsourcing industry's most prominent discussion blog "Horses for Sources" (www.horsesforsources.com), which is frequented by thousands of industry visitors daily.

Philip received a Bachelor of Science, with Honors in European Business & Technology from Coventry University, United Kingdom and a Diplôme Universitaire de Technologie in Business & Technology from the University of Grenoble, France.

Phil Searle

CEO and Founder
Chazey Partners

Rakesh Sangani

Editor at Large
SSON

Richard Arbuthnot

Executive Director
NASA Shared Services

Appointed to the Federal Senior Executive Service in 1999, Rick Arbuthnot is recognized for his executive leadership capability and expertise in Shared Services, Competency Management, Executive Succession Planning, and Organizational Structure and Design.  Most recently, he has managed all aspects of NASA’s Shared Services start-up effort on the Gulf Coast in the wake of this nation’s worst ever national disaster (Hurricane Katrina) and has served as the Executive Director, NASA Shared Services Center (NSSC), since December, 2003.  As Executive Director, Rick has managed the largest public-private procurement competition in the Agency’s history.  He also led the Agency Shared Services Transition Team, tasked with executing the minute details associated with consolidating over fifty Agency-wide administrative activities across ten geographically dispersed field centers in the areas of Human Resources, Procurement, Financial Management and Information Technology.  Rick now manages all aspects of NASA’s newest field Center, including staffing the approximately 500-person organization, ensuring all facility, IT, and electronic document management systems are in place to operate the organization.  Further, he manages a $55-$60 million dollar annual operating budget, and is responsible for total vendor payments of over $17 billion a year and oversees the business systems associated with administering NSSC’s fee-for-service chargeback mechanism.  His fiscal stewardship has provided significant savings to NASA by more than doubling the original savings projections and by paying off the original shared services investment of $30 million dollars in 3.1 years -- yielding an impressive 52% internal rate of return.  Under Rick’s leadership, the NSSC team has been recognized twice on the national stage – in 2009, by the International Quality and Productivity Center (IQPC), Shared Services Outsourcing Network, as Best New “Captive” Shared Services Organization; and, in 2008, by the President’s Office of Management and Budget (OMB) for cost savings/cost avoidance.

From 1999 – 2004, Rick served in a key leadership role at the NASA Kennedy Space Center (KSC) directing all aspects of the Human Resources function for approximately 1,800 highly trained engineers, administrative professionals, and technicians, who oversee the Nation's primary space launch center and its large supporting contractor workforce of approximately 12,000 employees. He is recognized for the cutting-edge initiatives he spearheaded while managing the NASA civil service human resources program at KSC in the areas of human resources management policy development, training, succession planning, workforce planning and analysis, and knowledge management tools.

In addition to numerous performance and team awards, Rick received a Presidential Meritorious Executive Rank Award in 2004, the NASA Exceptional Service Medal in 2001 and the NASA Exceptional Achievement Medal in 1996.

Rick is a graduate of Kansas State University with a Master's degree in Public Administration, and holds a Bachelor of Science degree in Political Science from Wayne State College in Wayne, Nebraska.  Additionally, he has also completed post-graduate coursework at the University of Michigan Business School. 

Richard E. Munczinski

SVP
American Electric Power Company, Inc

Richard E. Munczinski is senior vice president - Shared Services, responsible for Information Technology, Human Resources and Business Logistics.

Munczinski joined AEP in 1978 in the Project Engineering department and transferred to Corporate Planning and Budgeting in 1982. He became director of rate case management in 1992 and vice president - Regulatory Services in 1996. During this period, he led the regulatory approval process for the merger with CSW. He was named senior vice president - Corporate Planning and Budgeting in 1998.

Prior to joining AEP, Munczinski was an electrical engineer for Ebasco Services Inc., New York. Munczinski earned a bachelor’s degree in electrical engineering and a master’s degree in management science from Stevens Institute of Technology in Hoboken, N.J. He is a member of the Institute of Electrical and Electronics Engineers.
He resides in New Albany, Ohio, with his wife, and they have two grown children

Rick Arpin

SVP & Corporate Controller
MGM Mirage

Ron Gillette

Senior Managing Director, F&A
ACS

Ron Gillette is the Senior Managing Director, Finance and Accounting. In this capacity, he's responsible for the ongoing operation and continuing growth of ACS' Finance & Accounting outsourced services. This business unit is comprised of approximately 6,000 employees located in 11 delivery centers strategically located around the globe and provides services to 20 of the world's leading businesses.

Ron has 18 years of global BPO and Information technology (IT) experience across a broad spectrum of industries including automotive and manufacturing, financial services, communications, travel and transportation, healthcare, retail, consumer goods, life sciences and government. His experience has taken him throughout Europe, Asia, Australia, Latin America, and North America.

Prior to joining ACS, he was a Senior Partner with Accenture, responsible for growing their global business process outsourcing (BPO), including F&A, HR and procurement outsourcing. Before that, he was a Managing Partner at Deloitte Consulting, where he built and led that company's global IT outsourcing business, creating a global network of delivery centers that provide applications and BPO services. He was also a partner at Ernst & Young, spearheading their outsourcing efforts with a focus on technology, business process, and applications, and served as Country Manager for EDS in Russia and Eastern Europe.

Sam Poston

Partner
ScottMaden

Samuel Poston is a partner and senior vice president with ScottMadden and has been a management consultant for more than 25 years. As a pioneer in the shared service industry, Samuel formed the firm's shared services practice in the early 1990's and has led it since. He specializes in linking internal shared services delivery systems to corporate strategies and goals.

Mr. Poston is an internationally recognized "passionate" expert in shared services and is frequently called upon to address the subject of shared services to a wide variety of audiences. He has served more than 50 clients in a variety of industries, including energy utilities, government, technology, entertainment, pulp and paper, services, retail, and manufacturing. Prior to joining ScottMadden was manger of HR at General Electric, an internal organization development consultant and a clinical therapist.

Samir Singh

Vice President
Global Transformation Practice

Based out of New York, Samir is part of WNS’ Global Transformation Practice in North America.  He is responsible for defining and implementing operations optimization and enabling technologies to consolidate and standardize our clients’ enterprise level business processes, connect disparate transaction and information systems and leverage enterprise analytics capabilities – resulting in measureable business impact. Samir has over 15 years of experience, of which the last 10 years have been dedicated to helping clients design, implement and optimize global shared service strategies in F&A, Procurement & Supply Chain Management, Order to Cash and IT Outsourcing/ Offshoring business areas for large and mid-sized enterprises.  His industry experience includes deep domain experience in Leasing and Commercial Finance, Business Services, Hospitality, Consumer Durables, CPG and Property & Casualty Insurance industries.

Samir is a Chartered Accountant from India by training and is a graduate of the Unilever Management Trainee and GE Accelerated Leadership programs.

Secret Holland

HR Service Center
Southern Company

Secret Holland is currently serving as the HR Direct service center manager where she is responsible for implementing and leading a shared services organization for Human Resources which provides routine, administrative functions for 37,000 Southern Company employees, managers and retirees.

Previously Mrs. Holland served as Team Leader in Talent Acquisition and as HR Generalist for various Southern Company subsidiaries including Georgia Power Company, Southern Company Services and Southern LINC Wireless Communications bringing her total Southern Company HR experience to 11 years. She also has a total of 17 years experience in Southern Company's Supply Chain organization including contracts and vendor management, purchasing and inventory systems design, budgeting, training, and development of policies and procedures.

Mrs. Holland has a Masters Degree in Management and a Bachelors Degree in Accounting, both from Georgia State University in Atlanta. She is a Senior Professional in Human Resources and a Certified Purchasing Manager.

Sena Kwawu

Senior VP, Finance Shared Services
Genworth Financial, Inc.

Sena Kwawu assumed his current role in January 2009 after serving as SVP, Global Sourcing. He leads a globally dispersed team that manages the $600MM+ purchase base of Genworth Financial, with a focus on improving the company’s expense ratio while improving the value of services received. He is also responsible for the Corporate Insurance Group, which manages the insurance needs and requirements of the company, Expense Reporting, Accounts Payables and Travel Management Group, which manages Genworth’s travel and card management processes.

Sena joined the General Electric Company in 1993, auditing GE Capital’s businesses around the world. He went on to hold roles of increased responsibility in Finance, Six Sigma Quality and Risk Management until October 2003. He was promoted to SVP, Business Planning & Analysis – Protection Segment where he led finance actives for that strategic business unit during Genworth’s initial public offering. In August 2006, he assumed responsibility for the Global Sourcing organization.

Prior to joining GE, Sena worked in commercial loans with Bank of America in Washington, D.C. Sena earned a BBA degree from George Washington University, and a MBA from the University of Michigan, Ann Arbor. He is a member of the National Black MBA Association, the Genworth African American Forum, and The Executive Leadership Council.

Sreekanth KS

VP Global Shared Services
CA

Steve Cox

Managing Director, GTS Express-wide Planning & Engineering
FedEx Express

Steve E. Cox is Managing Director of GTS Express-wide Planning & Engineering for Federal Express. His responsibilities include the oversight of global initiatives impacting clearance operations with a focus to improve the clearance process. Further, he plays a leading role in the corporate strategy development and vision setting through process or technology enhancements for clearance and brokerage operations. Mr. Cox is also responsible for the process monitoring of one of FedEx’s key systems for delivery of shipment images to all clearance locations globally.

Prior to Mr. Cox’s current assignment, he was based in Singapore where he was the Managing Director, Southeast Asia District with responsibilities in overseeing the business development and operations for the Southeast Asia countries, including the Philippines, Indonesia, Indochina and Brunei. During his Singapore assignment, Mr. Cox also served as the Managing Director, Regional Planning & Engineering for the South Pacific region. In that job capacity, he spearheaded tactical planning for ground operations, as well as ramp and clearance operations in the South Pacific region. He also played an advisory role the Operating Directors and the Regional Vice President.

Mr. Cox has been with FedEx since 1983. He started as an Engineer for FedEx’s Worldwide Hub operations in Memphis, Tennessee. Since then, he has held several management positions in various Engineering divisions in the company. Mr. Cox is a native of Memphis, Tennessee, attended the University of Memphis, receiving a Bachelor degree in Engineering Technology and has also completed the Executive Masters of Business Administration with the Kellogg Business School of Management (Northwestern University) extension in Hong Kong. Mr. Cox currently resides in Memphis, Tennessee with his wife Judy.

Federal Express is one of seven business units of FedEx Corporation, a $22.5 billion global transportation and logistics holding company. Founded in Memphis, Tennessee in 1973, FedEx Express today delivers more than 3.5 million items to 220 countries and territories every business day, with reliable, door-to-door, customs-cleared service. FedEx also utilizes one of the world’s largest interactive computer networks and maintains electronic connections with more than one million customers.

Susan Hogan

Principal
Deloitte Consulting LLP

Theresa Clark

Vice President, Finance Transformation
Trintech

Theresa Clark joined Movaris, now part of Trintech, in 2006 from DecisionPoint Software, a financial performance management company that was acquired by Teradata. Prior to joining Decision Point, Clark was engaged to help manage the SOX implementation effort at Calpine Corporation. Clark has also been a Managing Director at BearingPoint and was a National Director of Andersen, LLP where she led projects in finance transformation, financial close improvement, and post merger integration for large clients.

Clark is a CPA and a member of the American Institute of Certified Public Accountants and the Forum for Women Entrepreneurs. She earned a B.B.A. in accounting from Gonzaga University.

Tiger Tyagarajan

Chief Operating Officer
Genpact

Tim Cummins

President & CEO
IACCM

Tim Cummins is President/CEO of The International Association for Contract & Commercial Management (IACCM), a non-profit foundation recognized as the international authority on the role of contracting and Commitment Management in the global networked economy. A leader in research and innovative learning techniques, IACCM works with corporations, public and academic bodies to provide thought-leadership and understanding of 'best practice' contracting and relationship standards. IACCM defines organizational models and skills to ensure integrity, trust and the collaborative trading relationships necessary to support the continued development of global standards. Tim has led the Association since 1999 and brings cross-industry, multi-country experience to the role, having worked as a top negotiator and business development executive in the automotive, aerospace and technology and outsourcing sectors. His writing is extensively published and he has acted in an advisory capacity to senior corporate management and bodies that include the United Nations and government departments in the US, UK, Australia, Canada and Japan.

Gregory Kerwick

Managing Director
JPMorgan Chase

Tim Cummins is President/CEO of The International Association for Contract & Commercial Management (IACCM), a non-profit foundation recognized as the international authority on the role of contracting and Commitment Management in the global networked economy. A leader in research and innovative learning techniques, IACCM works with corporations, public and academic bodies to provide thought-leadership and understanding of 'best practice' contracting and relationship standards. IACCM defines organizational models and skills to ensure integrity, trust and the collaborative trading relationships necessary to support the continued development of global standards. Tim has led the Association since 1999 and brings cross-industry, multi-country experience to the role, having worked as a top negotiator and business development executive in the automotive, aerospace and technology and outsourcing sectors. His writing is extensively published and he has acted in an advisory capacity to senior corporate management and bodies that include the United Nations and government departments in the US, UK, Australia, Canada and Japan.