1:00pm - 5:30pm 13 Start-Up Strategies And The Positive Outcomes You Can Expect
Shared services often start as an opportunity to cut costs and consolidate staffing levels. Reducing costs and eliminating redundancy will always remain an important feature of SSCs. However, when you are designing your Shared Services framework, you can use strategies to build a structure that will allow significant growth in scope and scale for years to come, thus creating a sustainable model that increases employee productivity.
This classroom master class will focus on using thirteen strategies to build a business case that will gain executive buy-in demonstrating how Shared Services will add value as well as achieve cost savings.
What You Will Learn:
- Realize the importance of developing a business case to support the implementation of shared services
- Instill a customer service culture in your team
- Create and maintain buy-in
- Build a shared services framework for growth
Business outcomes to be discussed:
- Cost savings associated with implementation of a global procurement integration totaling approximately $50 million over five years
- Cost-benefit analysis created for a large design, manufacturing, distribution, and retailing company identifying 50% reduction in FTEs due to elimination of manual and duplicate activities
- 33% reduction in time to resolve customer issues at a voice (VoIP) and broadband Internet services provider
- For a supply chain comprehensive assessment at a large, government-owned integrated electric and water utility, recommendations and an implementation roadmap were developed leading to potential annual savings of $25 million
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Brad DeMent |
Doug Utley |
Scott Manning |
Sam Poston
