Manoj Punja is currently the Senior Vice President & Global Head of Wipro BPO. In his current role, Manoj provides strategic and operational guidance to the business unit (Wipro BPO) towards strengthening its position of being a business and an operational transformation partner for clients. Manoj is responsible for furthering the growth initiatives, business development, client satisfaction and leading profitability improvement for Wipro BPO.
Prior to taking up this, role he was the Chief Sales and Operations officer for the Focus Geography which included Latin America, Africa, France, Germany and Canada. He also headed Wipro’s Global Sales Operations function. Manoj was the Chief Sales and Operations Officer for the North America from 2008 to 2010.
As chief Sales and operations officer he managed Wipro's IT business across all business units. His responsibilities included sales, business development, client satisfaction and operations including local delivery centers. In this role Manoj started the LATAM operations, redefined sales processes and implemented new Global CRM systems, revamped sales teams, established new premier customer program and helped build local capability and presence resulting in significant revenue growth.
From 2002 to 2008 Manoj served as the Global Head of TMTS (Technology, Media, Transportation, and the Services) Industry business unit. In this role he was responsible for business development, competency development, client satisfaction and service delivery. Under his leadership, the business unit saw phenomenal growth with revenues that increased 10-fold in six years and a heightened global presence.
Manoj joined Wipro in 1991. He has since led various groups in Wipro including the software products division, strategic resourcing, and sales for Asia-Pacific region. His experience spans sales, marketing, HR and operations functions. Through his career Manoj has sought challenging and non-traditional assignments. Manoj holds a Post Graduate Diploma in Business Management and a Bachelor’s Degree Engineering in Electronics from Bangalore University and lives in New Jersey, USA.