The World's Largest and Longest Running Event for Shared Services, Outsourcing, Transformation & GBS Professionals

Through our thought-leading content, big ideas speakers and global community SSON’s North American Shared Services and Outsourcing Week has established a reputation as THE place to meet and exchange ideas that will decide the direction for companies within the SSC, BPO and GBS market. This year’s event comes at a complex time for the industry as many shared services leaders find themselves rapidly moving into un-chartered territory.  Fewer FTEs, increased value-added services, robotics process automation and data analytics all combine to make a shared services backdrop vastly different from ten years ago.  Although immensely challenging, this smart and automated business environment provides untold opportunities for shared services that have a plan and know how to manage that transformation. SS&O Week is perfectly placed to assist you in navigating this tricky terrain, presenting clear and detailed exposes on everything from implementing RPA, to cross-generational talent management, to climbing the value-chain and back.  

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SS, GBS, Outsourcing & Transformation Leaders On-Site


Director-Level & Above




End User Speakers


Practitioner Led Sessions

2017 Speakers

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Past Attendees Say it Best

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What do the Attendees Say About SSOW?

Watch this short testimonial video from our 2016 attendees to get an idea of what it's like to be on-site at SSON's North American Shared Services & Outsourcing Week.

2017 Sponsors and Exhibitors