March 07 - 10, 2017 - Loews Royal Pacific, Orlando, Florida

Resource Center

Sponsorship Opportunity

Celebrating Over 20 Years of Service to the
Shared Services and Outsourcing Community

Now in its 21st successful year, the North American Shared Services & Outsourcing Week is the longest running and largest event in the world for shared services, outsourcing, transformation and GBS professionals. Shared Services & Outsourcing Week 2017 will include 5 days of learning with 80+ speakers – 75% of them new! An expected 900+ SS&O, GBS, and transformation leaders (50% new companies year-on-year) will be on-hand to network with and learn from.

Customize your own agenda with roundtables, keynotes, master classes, plenaries and track sessions covering an array of areas of interest to the SSO executive including: F&A, HR, Procurement, Multi-Function, SSO Maturity, GBS, RPA, and so much more.

Stay tuned for more updates soon or join our mailing list by emailing James.Linney@iqpc.com with you full contact information.


SS, GBS, Outsourcing & Transformation Leaders On-Site


Director-Level & Above




End User Speakers


Practitioner Led Sessions

What do the Attendees Say About SSOW?

Watch this short testimonial video from our 2016 attendees to get an idea of what it's like to be on-site at SSON's North American Shared Services & Outsourcing Week.

Highlights from 2016

20th Anniversary Extravaganza!From special panels looking back on the last 20 years and ahead to the next 20, to special receptions reveling in the industry’s success, it will be *the* place to be in 2016!

TWO Big Idea KeynotesWe’re doubling down for 2016 on not just one, but two pioneering keynotes who will introduce you to ideas you might never have thought applied to your organization

Maturity Curve Focus GroupsPlanning & Launching, Maturing, Standardizing and Evolving tracks will help you meet executives whose SSCs are at a similar level of maturity to yours - benchmark against true peers.

GBS Evolutions RoomJoin the GBS Evolutions Track, a closed-door practitioner-only stream dedicated to GBS leaders who require discretion in their conversations.

P2P and RPA Deep DivesThese deep dives will cover what’s working today in P2P and RPA and how they are moving forward thanks to improvements in the technology and internal process control.

Other HighlightsSSO Pro Training Day, Site Tours, Pre-Show & Onsite Peer to Peer Networking, Shared Intelligence and our Continued Commitment to No On-Stage Sales Pitches

2016 Speakers Included



2015 SSOW Practitioner
Profiling Report

2017 Attendee Registration Form

2016 State of the Shared Services Industry Report

2016 Sponsors and Exhibitors