March 07 - 10, 2016 - Omni Orlando Resort, ChampionsGate, Florida

Join us in 2016 for our 20th Anniversary!

Sponsorship Opportunity

Celebrating 20 Years of Service to the
Shared Services and Outsourcing Community

The North American Shared Services & Outsourcing Week returns this spring for its 20th Anniversary! Don't miss out on the longest running and largest event in the world for shared services, outsourcing, transformation and GBS professionals. Shared Services & Outsourcing Week 2016 will include 5 days of learning with 80+ speakers – 75% of them new! - from companies including General Motors, MasterCard, Pfizer, MetLife and many more. An expected 900+ SS&O, GBS, and transformation leaders will be on-hand to network with and learn from. We will also be celebrating our 20th anniversary in 2016 so there will be lots of surprises in store!

Customize your own agenda with roundtables, keynotes, master classes, plenaries and track sessions covering an array of areas of interest to the SSO executive including: F&A, HR, Procurement, Multi-Function, SSO Maturity, GBS, RPA, and so much more.


SS, GBS, Outsourcing & Transformation Leaders On-Site


Director-Level & Above




End User Speakers


Practitioner Led Sessions

SSOWeek Re-cap - Orlando 2015

Watch this short video to get an idea of what it's like to be onsite at SSON's North American Shared Services & Outsourcing Week. For our 20th Anniversary, we'll be at the Omni ChampionsGate in Orlando from March 7-10, 2016. It will be the grandest SS&O Week of them all!


20th Anniversary Extravaganza!From special panels looking back on the last 20 years and ahead to the next 20, to special receptions reveling in the industry’s success, it will be *the* place to be in 2016!

TWO Big Idea KeynotesWe’re doubling down for 2016 on not just one, but two pioneering keynotes who will introduce you to ideas you might never have thought applied to your organization

Maturity Curve Focus GroupsPlanning & Launching, Maturing, Standardizing and Evolving tracks will help you meet executives whose SSCs are at a similar level of maturity to yours - benchmark against true peers.

GBS Evolutions RoomJoin the GBS Evolutions Track, a closed-door practitioner-only stream dedicated to GBS leaders who require discretion in their conversations.

P2P and RPA Deep DivesThese deep dives will cover what’s working today in P2P and RPA and how they are moving forward thanks to improvements in the technology and internal process control.

Other HighlightsSSO Pro Training Day, Site Tours, Pre-Show & Onsite Peer to Peer Networking, Shared Intelligence and our Continued Commitment to No On-Stage Sales Pitches

2016 Speakers Include:



2015 SSOW Practitioner
Profiling Report

2016 Attendee Registration Form

2015 State of the Shared Services Industry Report

2016 Sponsors and Exhibitors